【正文】 an.20Lou held a joint interview with 27 media, including China Daily, the first in a series of interviews entitled Chinese Media Along the Silk Road. The interviews will be in Shaanxi and Gansu provinces and the Xinjiang Uygur autonomous region, as well as Kazakhstan, Uzbekistan and Turkey.The media group held the first interview on Wednesday morning in Xi39。s public security bureau shows some 100 foreign visitors enjoyed the 72hour policy by the end of March, most of them from the United States, the United Kingdom and Germany. Chengdu also reported robust growth in its overall tourist industry last year. Official statistics show that it received some 150 million tourists last year, an increase of 28 percent from 2022. Around million came from abroad, an increase of 12 percent. Total revenue from tourism surpassed 133 billion yuan ($). During his visit to Kazakhstan in September, Chinese President Xi Jinping proposed that China and Central Asia join hands to build a Silk Road economic belt to boost cooperation. The idea has been widely echoed in Central Asian countries, being an encouraging blueprint for Chinese areas along the Silk Road that has linked Asia and Europe for more than 2,000 years. In the next three weeks, China Daily reporters will travel through the belt in China and in Kazakhstan, Uzbekistan and Turkey. They will show the progress and expectations of the countries, businesses and peoples on the route. Shaanxi the start of the ancient Silk Road has positioned itself as the new starting point for the development of the Silk Road Economic Belt, which will strengthen China39。s ancient indigenous religion, while Du jiang yan is considered to be the oldest functioning watercontrol project in the world. Chengdu ranked third in tourist facilities, management and services among 60 Chinese cities in a customer satisfaction survey released last year. But, Li added that efforts are still needed to develop more tourism products, improve English services and provide accurate translation of traffic signs and scenic billboards. Zhao Yun, chairwoman of British Chamber of Commerce Southwest China, told China Daily that his colleagues found the policy very convenient. A British client once flew here and stayed for just one day to check her ordered goods, she said. Zhao was born in Shanxi province, but she has lived in Chengdu for more than 10 years. My life was like a running race moving from place to place. I also lived in Beijing and Shanghai before, she said. But Chengdu is a place that you never want to leave once settling down. It is now my second hometown, she said. If the environment is further improved, the city will attract more people to visit and live, with the 72hour visafree policy and pelling conditions in transportation, culture, climate and cuisine, he said. Foreigners also gave positive feedback on the policy. A spokesman from Dell Inc said the pany has a global hub of operation in Chengdu, so the threeday visa has an immediate and positive influence on the pany39。s level of internationalization. The policy will also bring direct economic revenue, Li said. Chengdu has many cultural legacies and is also a paradise for panda lovers with the world39。18參考文獻(xiàn)[1]胡 ,2022(06):103~109[2]胡朝舉. 提高酒店服務(wù)質(zhì)量的對(duì)策研究. 商場(chǎng)現(xiàn)代化，2022(32):63~65[3],2022(09):30~32[4],2022(09):77~78[5],1999(04):62~64[6],2022(03):90~96[7]韋福祥，論，2022（03）:77~80.[8]伍 ，2022(06):89~90[9]，2022 （01 ）:94~100[10]———有側(cè)重的質(zhì)量管理. 商業(yè)經(jīng)濟(jì)文薈，1998（04）:34~36[11]Huyton J, Sutton J,Cheng cultural clashrevolution or reform: a snapshot of the hotel industry in the Peoples Republic of Journal of Hospitality Management, 1994, 1(2): 29~36.[12]King B .How Australian is hospitality and tourism education in Australia?.Australian Journal of Hospitality Management,1994, 1(1): 37~38.[13]Lee YH, TL Chen. A kano twodimensional quality model in Taiwan’s hot spring hotels service quality of American Academy of Business,Cambridge, 2022, 8(2): 301~306.[14]Reisenger Y,aryszak R of service quality for international tourists in hotels: an exploratory study of Japanese tourists in Australia[J].Australian Journal of Hospitality Management, 1994, 1(2): 11~16.19[15]Ross G. Service quality and management: the perceptions of hospitality employees. Journal of Tourism Studies, 1993, 4 (2): 12~32.Visafree policy brings Chengdu biz, tourism boost. Making national headlines several times, Chengdu39。感謝命運(yùn)，能有機(jī)會(huì)在彼此的生命中出現(xiàn)，并共同走過一個(gè)春天。在此，同時(shí)感謝我的父母，對(duì)我的支持，沒有他們的支持，我走不到今天。老師嚴(yán)謹(jǐn)治學(xué)的態(tài)度，在我的心里留下了深刻的影響，在以后的日子里，我要學(xué)習(xí)老師的求實(shí)精神。感謝大學(xué)四年各位老師對(duì)我的教誨，感謝 XXXX 大學(xué)管理學(xué)院的各位領(lǐng)導(dǎo)、老師和同學(xué)們，謝謝大家有緣能在生命中重要的四年，出現(xiàn)在彼此的生活中。本文尚未解決的問題：本文只是對(duì)開封開元名都大酒店宴會(huì)部服務(wù)質(zhì)量進(jìn)行了總結(jié)和進(jìn)一步提出了自己對(duì)開封開元名都大酒店宴會(huì)部服務(wù)質(zhì)量的具體意見和建議，但對(duì)提高開封開元名都大酒店宴會(huì)部效益涉及到的相關(guān)問題沒有進(jìn)16行思考，因?yàn)楸疚南拗茮]有提出提高開封開元名都大酒店宴會(huì)部效益的基本思路。（2）本文也對(duì)開封開元名都大酒店宴會(huì)部服務(wù)質(zhì)量對(duì)策進(jìn)行了分析，針對(duì)它服務(wù)質(zhì)量中存在問題的三個(gè)方面，分別提出建設(shè)高素質(zhì)員工隊(duì)伍對(duì)策，提高酒店內(nèi)部協(xié)調(diào)性對(duì)策和提高員工滿意度策略的對(duì)策。部門協(xié)調(diào)問題推薦交叉輪崗制度，加強(qiáng)部門溝通，滲透企業(yè)文化。三是員工流失率問題。在未來 2 到 3 年，開封