勝任特征的管理ppt課件(參考版)
2025-01-13 04:29本頁(yè)面
【正文】 Answers Main reasons for questioning: ?To get students to participate ?To check on students’ prehension ?To track students’ attention ?To test students knowledge of a topic. ?To diagnose students’ weaknesses ?To break the ice (let the discussion going) ?To allow a student to shine in front of his classmates ?To establish explanation ?To review work ?To build up the students’ security ?To learn about students’ themselves ?To discuss a specific topic 管理資源吧（ ），提供海量管理資料免費(fèi)下載！ Characteristics of good questions ? Clear ? Purposeful ? Brief ? Natural ? Sequenced ? Thought provoking 管理資源吧（ ），提供海量管理資料免費(fèi)下載！ Stimulation (a powerful strategy): Stimulation activities can engage students in ways that intrinsically motivate them to do matter in school. 管理資源吧（ ），提供海量管理資料免費(fèi)下載！ 3. Demonstration A good demonstration: ?Focus attention ?Give a general orientation or overview ?Label the new objectives/concepts ?Go through the process step by step ?Perform each action slowly ?Have a student repeat the demonstration and give feedback ?Correct mistakes by redemonstration 管理資源吧（ ），提供海量管理資料免費(fèi)下載！ The trick of good demonstration: ?Tailor the demonstration to learner’s needs ?Demystify the process ?Emphasize the general principles 管理資源吧（ ），提供海量管理資料免費(fèi)下載！ 培訓(xùn)效標(biāo) ? 受訓(xùn)者對(duì)培訓(xùn)計(jì)劃的反應(yīng) ? 受訓(xùn)者知識(shí)的增加 ? 受訓(xùn)者行為的改變 ? 受訓(xùn)者績(jī)效的提高 管理資源吧（ ），提供海量管理資料免費(fèi)下載！ McKinsey39。 ? To explore。 maintain open twoway munication ? Have thorough knowledge and understanding of applicable products/services ? Followup with accurate and timely information and proposals 管理資源吧（ ），提供海量管理資料免費(fèi)下載！ Sales closing ? Definition Presents the product to the client. Brings the client to conclusion, acceptance, and purchase of the product. 管理資源吧（ ），提供海量管理資料免費(fèi)下載！ Behavioral Characteristics ? Review client needs and areas of strength that relate in the proposal。 munication situation and steps for resolution to others as appropriate 管理資源吧（ ），提供海量管理資料免費(fèi)下載！ Relationship management ? Definition Manages client relationships with the anization. Understands and plans clients’ portfolios. Insures maintenance of relationship of relationship and optimizes sales opportunities. 管理資源吧（ ），提供海量管理資料免費(fèi)下載！ Behavioral Characteristics ? Build relationship with clients。 customize the product/service if appropriate 管理資源吧（ ），提供海量管理資料免費(fèi)下載！ Handles difficult clients ? Definition Handles and resolves clients’ pla
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