項目管理培訓第八周-managingprojectconflict(nxpowerlite)(參考版)
2024-12-11 12:51本頁面
【正文】 Baron, R. (1993). Behavior in anizations (4th ed.). Syd., NSW: Allyn and Bacon. Nicholas, J. (2022). Project management for business technology – Principles and practice (2nd ed.). Upper Saddle River, .: PrenticeHall. Photo credits Helico assbach _unmon bootload James Gordon orionoir Steve9091 Destinys Agent Karthik Sudhir bfick kodama BryonRealey Photos e care of Flickr, CC and generous munity members. Most photo credits are in the notes section of the page itself. Some are below. Title page pic care of Helico amp。 avoiding, promise, petition, acmodation, and collaboration. 5. Grievance handling strategies include。 Baron, 1993, p238) Stress Management 1. Organizational Level 2. Individual Level Stress Management at the Organizational Level setting reasonable work plans and schedules delegating responsibility and increasing independence clarifying responsibilities, authority, and performance criteria clarifying goals, procedures, and decision criteria giving consideration and support in leadership Stress Management for the Individual stress management program relaxation training diversions from workrelated problems Review 1. Conflict is the opposition of people or forces that develops into an aggressive state or action. 2. Sources of IT project conflict includes。 for example via questionnaires (or for project teams RAM matrices!) Intergroup Conflict Resolution Each group should prepare list of what they would like the other groups to start doing, stop doing, and continue to do. This list narrows he scope of the dispute and makes it easier to work on the core problems. 2 Nature of Conflict Responding to Conflict Handling Grievances Emotional Stress What is a Grievance? A grievance is any behaviour or action of another member or members of a team, whic
教學課件相關推薦
鄂ICP備17016276號-1