知識(shí)管理之策略與方法(參考版)
2024-10-21 18:09本頁(yè)面
【正文】 I m agingSo ny D y nam i c As s em bl e Supp l ier s M iniat u r iz at ion。s F i t ness Foot w ear Cha rle s Sc hw a bR api d C hange No n e Part ne r s H i ghValue, l o w c os t s erv ic e pr ov i der i n F i n. Sv c s . I nd.De ll R api d C hange。 Ma r k et i n gH i ghT ec h, At hleti c F ootwear Re eb o k R api d C hange No n e Supp l ier s D es ign amp。 Financing ?Customer retention ?Customer product needs ?Revenue growth ?Partnering / Alliancing 16 Copyright ?What Drives Knowledge Strategy? ?Business Strategy ? 具有競(jìng)爭(zhēng)力的知識(shí)為何 ? ? 關(guān)鍵性的知識(shí)缺口為何 ? ?Product Innovation ? 是否能發(fā)展出獨(dú)一無二的產(chǎn)品 ? ? 是否可縮短產(chǎn)品發(fā)展的時(shí)程 ? ?Organizational Complexity ? 快速與資訊過多的適應(yīng)性 ? ? 建立一個(gè)快速學(xué)習(xí)的組織 ? ?Customers and Markets ? 深度瞭解客戶的需求 ? 根據(jù)客戶的需求快速提供整體解決方案 17 Copyright Managing Knowledge Strategy 18 Copyright What do we know and where is it ? How do we participate with this knowhow? How do we support this knowhow? What processes leverage that knowhow? Collaborative Technology Practices Knowledge Resources Culture and Learning ?Four Enabling Dimensions 19 Copyright Collaborative Technology Knowledge Resources Core and plementary petencies Organizational capabilities Structured and unstructured information Personal knowledge and unique skills Customer relationships Intellectual property Infrastructure and standard systems Groupware and applications Webenabled portals and Inter applications Process management systems 20 Copyright A Manufacturer’s example Marketing writes the white papers Engineering writes the specification Technical Publications writes the manual Marketing Communications writes the broc
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