【正文】 s contribution to project success resides in our bination of administrative and eexperience Contribution of Roland Berger Experience in public administration ? Competence Center Public Services – numerous projects in all spheres of the public sector ? Knowledge of the public administration ? Experience of projects and implementation of modernization and reforms in public administration ? Knowledge of political and administrative proceedings and frameworks eexperience ? Over 100 realised eprojects in private economy ? Broad coverage of all fields – from processes, anization and technique to marketing, portals and marketplaces ? Knowledge of proceedings used in the private economy Source: Roland Berger 26 Navigator Text Linien The consulting approach of Roland Berger contains all the key elements of a successful implementation of egovernment Source: Roland Berger Parallel measures ? Integration of all relevant players from politics and administration ? Choice of appropriate partners ITaudit ? Analysis of ITstrategy ? Analysis of ITprocesses, infrastructure and applications ? Analysis of options for action ? Prioritization according to specific client needs ? Remendation of individual approach egovernmentstrategy ? Analysis of actual processes regarding the proposed strategy ? Definition of target processes ? Definition of necessary IT and parison with results of ITaudit Redesign of processes ? Choice of pilot field and pilot application Piloting and implementation ? Evaluation and munication of results ? Implementation 1 3 4 2 5 27 Navigator Text Linien The Roland Berger strategy audit identifies strategic potentials for egovernment and elaborates individual approaches Source: Roland Berger Process Aims ? Classification of tasks of the institution analyzed in the scheme of isolated and cross section fields ? Definition of appropriate project approach, which promises highest degree of optimization ? Analysis of single fields following economic and political criteria – Discussion of options – Evaluation and prioritization of options ? Evaluation of strategic position pared to other administrations/political institutions ? Evaluation of tasks and performance of the institution – Internal view – External view ? Identification of future challenges ? Identification of strategic strengths and weaknesses and oh biggest levers for egovernment Strategy audit Remendation of individual approach for egovernment 1 Backup 28 Navigator Text Linien The existing IT is checked for its egovernment aptness in four different fields Structure of ITaudit ITstrategy ? Definition of tasks ? Vision ? Selfunderstanding ? Standards ITprocesses ? Operation ? User training / support ? Software development ? Procurement ? Project management Applications ? Fulfillment of tasks Infrastructure ? Hardware ? Capacity for integration ? Network ? Future appropriateness ? Inter connection Fit for eGovernment? ? Satisfaction of users 2 Backup 29 Navigator Text Linien The profound and plex process of change can be managed successfully with a stepbystep acceleration All processes and offices Only pilot processes Integrated processes and office Piloting Transfer to similar offices Global rollout Communication of pilot results Preparation of all employees for the new structures (training/ workshops) Gradual implementation of egovernment Scheme 。 for the life event marriage links to shopping malls etc. Site operation by private pany ? Private partner takes over the costs and the operation of the site, in exchange he receives the name rights and the right of mercial usage ? Public partner cares for the official content on administration etc. Source: Roland Berger, McKinsey Quarterly Financing models for eGovernment 1) . in Hong Kong: 0,80 instead of 1,90$ average transaction costs 18 Navigator Text Linien Further possibilities for financing arise from the adaptation of the functioning of private inter portals Source: Roland Berger The inter presence of a city should not b