【正文】 Wil l you be st ayi ng。 No,39。Wi l you be spending your holidays abroad thi s year ?39。 No, 39。Wil you be seei ng it ?39。 A new play i s ing t o The Globe soon,39。 I am Mr John Gi lber t.39。 No,39。. Wor ker s wi l have pl eted t he new roads by the end of thi s year . By the end of next year , they wi l have fi nishe d wor k on t he new stadium. The f ine modern bui ldi ngs have been designed by Kurt Gunt er . Ever ybody wi l l be wat chi ng anxi ousl y as the new buil dings go up. We ar e al l ver y exci ted and ar e looking f orwar d to the Ol ym pi c Games because they have never been hel d bef ore i n t hi s count ry. Leson38 Everyt hi ng except t he weat her 惟獨沒有考慮到天氣 My ol d f ri end, Har ison, had l ived i n the Medi ter ranean f or many year s bef ore he r etur ned t o England. He had oft en dr eam ed of r eti ri ng in Engl and and had planned to set le down in t he countr y. He had no sooner ret ur ned than he bought a f ine house and went to li ve there. Alm ost i mmediatel y he began t o plain about the weather, f or even t hough i t was st il l summ er , it r ai ned conti nual ly and i t was oft en bi t er ly col d. Af t er so m any ye ars of sunshine, Har ison got a shock. He act ed as if he had never li ved in Engl and befor e. I n t he end, it was m or e t han he c ould bear. He had har dl y had ti me t o set tl e down when he sold t he house and lef t he count ry. The dream he had had f or so m any years ended there. Har ison had thought of everythi ng except the weather. Leson39 Am I all right ? 我是否痊愈？ Whi le John Gi lbert was i n hospit al, he asked his doctor t o tel hi m whet her his oper at i on had been succesf ul , but t he doct or r efused to do so. The fol lowi ng day, the pati ent asked for a bedsi de tel ephone. When he was al one, he tel ephoned the hospi tal exchange and asked for Doctor Mil ington. When t he doct or answered t he phone, Mr Gi lbert said he was i nqui ri ng about a cert ai n pati ent , a Mr John Gil ber t. He asked if Mr Gil ber t39。They wi l also be buil ding new r oads and a speci al r ail way l ine. The Gam es wi l l be held just out si de the capital and the whol e area wi l be cal led 39。s mot her , who swam t he Channel her sel f when she was a gi rl . Lesson37 The Olym pic Gam es 奧林匹克運動會 The Ol ympic Games wi l be held in our count ry i n f our years39。而店長則不然，店長不建立威信，難道讓他一個人去干所有的事情？ 有人用“店長 =實力 +威信”來概括店長的特征，明確了實力與威信是構(gòu)成店長能力的i nt ends t o take shor t rests every t wo hours. She wi l have somethi ng to dr ink but she wil l not eat any soli d f ood. Most of Erna39。沒有威信的店長，比一個普通老百姓 還要糟糕。 ⑧ 你的話必須一諾千金。 ⑥ 在指責或批評別人的時候，不要把你個人的因素參合進去。 ④ 要 完全掌握自己的情緒。 ② 勇挑重擔，不怕困難，喜歡在重擔和困難面前鍛煉自己的人格和能力。把自己應(yīng)負的責任推給別人，這會大大影響你在美容師中的威信。而且，時間長了，你的這種表現(xiàn)難免會傳到老板的耳朵里，使你的形象在老板心中大打折扣。 身為店長的你，最好時常省察一下自己有什么壞習慣，及早戒掉。其身不正，試問又如何去責怪下屬 ? 現(xiàn)時生活中，不少人辭職的原因，往往就是不喜歡上司的處事作風?！吧嫌泻谜?，下必有甚焉。 二、 樹立榜樣 店長作為美容院的直接管理者，當然要起到模 范、表率作用，用魅力感召下屬，形成上下同心協(xié)力的工作局面。你要百分之百地集中精力聽他講話。因為喜歡一個能夠注意聽自己講話的人是人類的一種天性。這樣，你就會發(fā)現(xiàn)什么事情在煩擾著他，什么東西能真正地轉(zhuǎn)變他，你就能夠知道用什么方法鼓勵他做好工作。并且，在日常的工作中，多留意下屬情緒上的波動于變化，從而及時發(fā)現(xiàn)問題，解決問題。以朋友的身份詢問下屬發(fā)生了什么事，細心聆聽，并幫助解決；值得注意的是 ，對下屬的私事要絕對保密，不能轉(zhuǎn)告給任何人，這樣，才能得到對方的信任，并讓對方安心投入工作。 230 ! Lesson47 A t hi rst y ghost 嗜酒的鬼魂 A publi c house whi ch was recent ly bought by Mr Ian Thompson is up for sal e. Mr Thom pson i s going t o sel l it because it is haunted. He tol d me t hat he could not go to sl eep one ni ght because he hear d a str ange noi se i ng fr om t he bar . The next mor ning, he found that the doors had been blocked by chair s and the f urnit ure had been moved. Though Mr Thompson had turned t he li ght s off befor e he went to bed, t hey were on i n t he morni ng. He al so said that he had f ound fi ve em pty whi sky bot tl es whi ch the ghost m ust have dr unk the ni ght befor e. When I suggest ed that some vi l ager s must have e in for a f ree dri nk, Mr Thompson shook his head. The vil lagers have tol d him that they wi l not accept t he inn even if he gi ves i t away. Lesson48 Did you want to t el me somet hing? 你想對我說什么嗎？ Denti st s always ask questi ons when i t is i mpossibl e for you t o answer . 第一節(jié) 管人的能力 一、 安撫下屬 美容院店長應(yīng)在適當時候為下屬解決問題，不僅在工作上，更要在私人的情緒上。 l esson46 Expensive and unf ort able 既昂貴又受罪 When a pl ane fr om London ar ived at Sydney air por t, wor ker s began to unload a number of wooden boxes which contained clot hi ng. No one could account f or the f act that one of the boxes was extr emely heavy. I t suddenl y occur red t o one of the wor ker s to open up t he box. He was astonished at what he f ound. A man was lyi ng in t he box on top of a pi le of wooll en goods. He was so sur pri sed at being discover ed that he did not even t ry to r un away. Af t er he was ar rested, t he man admit ted hi di ng in the box befor e the pl ane l ef t London. He had had a l ong and unfor table t ri p, for he had been confi ned to t he wooden box f or over t en hour s. The man was or der ed to pay amp。s money was pai d back i n t hi s way. The last note said: 39。 Onl y 25 per cent a thi ef now! 39。but only 5o per ce nt a thief !39。 Lesson45 A clear conscience 問心無愧 The whole vi l age soon l ear nt t hat a l arge sum of money had been lost . Sam Benton, the l ocal butcher , had lost hi s wal et whi le t aki ng his savi ngs to t he post of fi ce. Sam was sure t hat he wal et must have been f ound by one of t he vi l ager s, but it was not retur ned to hi m. Three months passed, and t hen one morning, Sam f ound his wal et out si de his f ront door . It had been wr apped up i n newspaper and i t contained half t he money he had lost , together wit h a note whi ch sai d: 39。 sai d Mrs St er li ng lat er , 39。 slowl y. I t obvi ousl y coul d not tel t he di f f erence bet ween Indian m usic and j az! Leson43 Over t he Sout h Pol e 飛越南極 I n 1929, t hr ee year s aft er hi s fl ight over t he Nort h Pole, the Am er ican expl orer , R. E. Byr d, successf ull y f