【正文】 Preventive Maintenance System 23. Receipt, Handling, Storage amp。 Process Review 10. Ining Inspection 11. Out of Control Actions 12. Final Inspection 13, Work Instructions 14. Process Characterizations amp。 中管網(wǎng)制造業(yè)頻道 中管網(wǎng)制造業(yè)頻道 MOTOROLA PCS CTE SUPPLIER QUALITY ASSESSMENT 中管網(wǎng)制造業(yè)頻道 中管網(wǎng)制造業(yè)頻道 MOTOROLA PCS CTE SUPPLIER QUALITY ASSESSMENT A requirement for Supplied Material Quality is a prehensive supplier quality audit. The CTE SUPPLIER QUALITY ASSESSMENT represents one of the many ways that Motorola can assess its Suppliers. The purpose of this Process is not to replace other more prehensive audits such as an ISO 9000 / QS9000. It is intended to provide a specific fundamental review of Motorola PCS Supplier capabilities. The results of the audit will provide consistent supplier information to PCS Sourcing, Quality and Engineering functions. 中管網(wǎng)制造業(yè)頻道 中管網(wǎng)制造業(yè)頻道 PCS CTE SUPPLIER QUALITY ASSESSMENT All questions will be audited, even though some questions may appear to apply to a different facility. For example, CTE may be reviewing a site that is manufacturing only, so questions like “the use of design tools” may not directly apply. It is the responsibility of the supplier to collect the data from the appropriate site to be able to show how their pany uses these tools and how these tools effect their operations. ________________________________ ________________________________ Supplier Name Audit No. Date ___________________________________ ___________________________________ Division Supplier Personnel Contacted ___________________________________ ___________________________________ Plant Name Title ___________________________________ ___________________________________ Address Name Title ___________________________________ ___________________________________ City, State, Zip Name Title ___________________________________ ___________________________________ Phone Name Title Supplier acknowledgment signature _________________________________ 中管網(wǎng)制造業(yè)頻道 中管網(wǎng)制造業(yè)頻道 PCS CTE SUPPLIER QUALITY ASSESSMENT NUMERICAL RATING Rating SCORE 1 This element is not included in the supplier’s Quality Process. SCORE 2 This element is included in the supplier’s Quality Process but both planning and execution require substantial improvement. SCORE 3 This element is included in the supplier’s Quality Process and planning is adequate. However, execution requires improvement. This element is included in the supplier’s Quality Process and is generally wellexecuted. However, the level of planning is inadequate and this element requires additional development. SCORE 4 This element is included in the supplier’s Quality Process. Planning and execution are adequate for PCS requirements. This element is included in the supplier’s Quality Process. Planning and execution are extremely thorough and surpass PCS requirements. SCORE 5 This element is included in the supplier’s Quality Process. The supplier has innovated in this area and currently remendations cannot be made to improve this part of the supplier’s Quality Process. 中管網(wǎng)制造業(yè)頻道 中管網(wǎng)制造業(yè)頻道 PCS CTE SUPPLIER QUALITY ASSESSMENT DATE: SUPPLIER NAME: EVALUATOR: S S S S S C C C C C O O O O O R R R R R E E E E E 1 2 3 4 5 1. Quality Function amp。 Quality Checks 15. Statistical Methods / Data on Box X Dimensions 16. Control amp。 Packaging 24. R amp。 Communication 19. Use of Field Data 20. Benchmarking 21. Problem Solving Techniques 22. Calibration amp。 Design Tools 7. Corrective and Preventative Action 8. Supplier Certification Program 9. Product amp。 Responsibilities 2. Internal Audits 3. Training (Problem Solving/ Statistical) 4. New Product Introduction 5. Capability/Qualification of New Products 6. Computer Simulation amp。 Disposition of Nonconforming Material 17. Process Change Notification 18. Quality Data amp。 R Studies 25. Housekeeping TOTAL POINTS = SCORE = (TOTAL POINTS) / 125 = 中管網(wǎng)制造業(yè)頻道 中管網(wǎng)制造業(yè)頻道 1 Is there a Quality function or well defined anization which provides customer advocate guidance to the total anization, and is this position fully supported by management? Is the anization’s quality documented system properly maintained and implemented? Considerations: a. The anization?s management with executive responsibility has appointed a management member from his/her anization with responsibility for implementation and maintenance of the quality system. Quality Management reports at the appropriate level within the anization to assure an effective quality system. The Quality System implementation and management includes all areas of ISO 9001:1994. b. The Quality function performs final product acceptance audits and tracks internal defects as well as field hardware, software and service defects. c. The anization has a documented new product release procedure with an escalation process and appropriate signature authority to stop the release if the product/service is not deemed ready for release. d. A clear method exists for customers to municate quickly with this group about quality issues. Example: 800 Hotline or other procedures. e. Senior managers of the anization