業(yè)務(wù)流程重組基礎(chǔ)ppt課件-wenkub.com
2024-10-31 16:22 本頁(yè)面
【正文】 ? JIT : Visibility, Kanban。 ? TQC : control and measurement of improving quality ? JIT : workflow/throughput, efficiency ? SE : ensuring that marketing, Ramp。 ? TQM : internal and external satisfaction。 2021年 12月 1日 Business Process Reengineering 20 Business philosophy parisons ? Organization: ? BPR : process based。 2021年 12月 1日 Business Process Reengineering 19 Business philosophy parisons ? Improvement scale: ? BPR : radical improvement。 ? Enabling processes are those by which enable strategic and operational processes to be carried out, such as HRM, accounting, MIS, … 。 ? If the scale and scope are wide ranging, a great payoff might be expected. 2021年 12月 1日 Business Process Reengineering 14 New Product vs. New Process ? In the past century the economic winner were those who invented new products。 a continuous operation or series of operations. ? Process has an input and an output。 ? It is difficult to identify why some steps exist at all。 2021年 12月 1日 Business Process Reengineering 7 The Weaknesses ? The focus of the anization can be the ?boss? not the customer。 ? This chain of linked department allows for specialization。Basis of BPR ： ； :； ： 2021年 12月 1日 Business Process Reengineering 2 What is BPR ? What the term BPR means? ? Where it has e from? ? What distinguishes it from other management philosophies? ? Why it has captured the imagination of so many managers? 2021年 12月 1日 Business Process Reengineering 3 How the traditional anization works ? A triangle is used to represent an anization the majority of people work lower down the anization and the management hierarchy extends all the way to the pinnacle. ? The anization is made up of a number of subanization in the form of groups of specialists known as functions, each of which has its own management hierarchy. 2021年 12月 1日 Business Process Reengineering 4 Functional Hierarchy Ramp。 ? This model is so widely established that it is rarely questioned. 2021年 12月 1日 Business Process Reengineering 6 The Strengths ? fewer specialist may service the needs of a number of areas。 ?No one has the control over the ?horizontal? process and coordination is weak。 ? Often it is for no better reason than because they always have。 ? made up of a sequence of tasks through which this input passes to bee an output 2021年 12月 1日 Business Process Reengineering 12 Value Chain Model of M. Porter Company Infrastructure Human resources Technology Development Procurement Support Activities Primary Activities Inbound Logistics Operations Marketing Sales Outbound Logistics Customer Service Valueadding Activities 2021年 12月 1日 Business Process Reengineering 13 Scale and Scope of Process ? The scale of the process depends on what it is performing, which could be a very simple set of tasks or a highly plex set of interrelated activities。 ? But, in the 21st century sustainable petitive advantage will e more out of new process technologies and much less out of new products technologies。 2021年 12月 1日 Business Process Reengineering 17 What is BPR ? BPR is an improvement philosophy. It aims to achieve step improvements in performance by redesigning the processes through which an anization operates, maximizing their valueadded content and minimizing everything else. This process can be at an individual process level or to the whole anization. ? Critical analysis ? radical redesign of existing business process ? achieving breakthrough in performance measures 2021年 12月 1日 Business Process Reengineering 18 Business philosophy parisons ? Focus ? BPR: process, minimizing of non value added activities。 ? TQM : continuous improvement。 ? TQM : not change anizational structure, with mon goals, across functions。 ? JIT : initiator of action, pulls production。D, and production work together。 ? SE : program teams, CAD/CAM Business philosophy parisons 2021年 12月 1日 Business Process Reengineering 24 Continuous Improvement vs. Radical Change ? BPR is concerned with radical change ? rethinking the fundamental principle of working process. ? Cut the non valueadded activities ? radical performance improvement ? The goal of BPR, however, might be achieved through continuous incremental improvement based on small changes thr
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