【導讀】我們以前見過嗎？抱歉，我沒有聽清你的名字。他現(xiàn)在在做什么？很難說她什么時候有空。我和她約好下午兩點鐘見面。我上個星期打電話來預約了。她馬上就來（見你）。（認識你）我也是（很高興）。你就叫我Alli好了。你有沒有什么小名？有時候我的朋友叫我Jay，可是我更喜歡Jason。好的，那就叫你Jason好了。是的，我希望今天可以和她談談。哦，她很忙，通常一整天都要開會?，F(xiàn)在在和一些客戶開一個很重要的會。應該在上午11點左右會結束。你知道她今天接下來的時間安排嗎？請稍等，我看看她的安排表。會議之后她和別人有一個午餐約會，之后下午會有空。可是預約表上面沒有您的名字。哦，我看到在這兒了。預約時間是下午3點。Krauss太太兩點半的時候要打一通重要的電話。那么3點鐘她可以打完嗎？我可以那時候再來。好的，您是在三點，別遲到了。

　　

【正文】 fice. I will ( connect you / put you through / give you her extension ). 她在辦公室。我把你電話 接進去 / 接通進去 / 接進去。 b) Thank you. 謝謝你。 8. a) Is this Pizza King Restaurant? 這里是比薩金餐館嗎？ b) I39。m sorry, you ( dialed / have / called ) the wrong number. 19 很抱歉，你 撥錯了 / 打錯了 / 弄錯了 電話號碼。 9. a) I39。m sorry for disturbing you. 很抱歉打攪您了。 b) ( No problem / No need to apologize / It39。s no problem ). 沒關系 / 不用道歉 / 沒什么。 10. a) Thank you for your assistance. Goodbye. 謝謝你的幫忙，再見。 b) ( Have a good day / Have a good one / Bye now ). 祝您愉快 / 快樂 / 再見。 Part 4:.Monologue. My name is Tina and I am Jones39。 personal assistant. Some people call me a secretary, but I prefer to be called a PA because I do much more than a secretary. A secretary only answers calls, takes messages, and does paperwork. I do all of that plus more for Ms. Jones. Ms. Jones gets many calls every day, but because she is so busy, I screen out the nonessential calls. When Ms. Jones is busy, I don39。t put through to her any unimportant calls, so that she can concentrate on her work. I also spend a lot of time writing memos, reading reports, and anizing her schedule. Sometimes, I am so busy that I feel like I need my own personal assistant! Tina, personal assistant. 我叫蒂娜， 是薩曼塔瓊斯女士的個人助理。有人會稱我為秘書，但是我更愿意被稱為個人助理， 因為我做的事情超過了秘書的范圍。秘書一般只接聽電話、紀錄留言，做一些書面工作。這一切我都要替瓊斯女士做，而且還遠遠不止這些。瓊斯女士每天都有很多電話，但是因為她非常忙，我便把一些不重要的電話擋下來。當瓊斯女士忙的時候，我便不會給她接通那些不重要的電話，這樣她就可以集中精力做自己的工作。我也要花很多時間寫備忘錄、讀書報告、安排她的日程。有時候，我忙得覺得自己也需要一個個人助理。 蒂娜， 個人助理 Part 5: Vocabulary and Phrases 1. available [?????????] a. 有空的 ,可與之聯(lián)系的 2. disturb [??????:b] vt. 妨礙 ,打擾 3. assistance [?????????] n. 援助 ,幫助 4. regarding / in regards to 關于 5. secretary [?????????] n. 秘書 6. personal assistant 20 n. 私人秘書 ,個人 助理 7. paperwork [???????\:k] n. 日常文書工作 8. schedule [??????:l] n. 計劃表 。日程安排表 Unit 5 第五單元 Making Telephone Calls 打電話 Part 1: Expressions 1. Can you please help me? 你可以幫我嗎？ 2. Is this Directory Assistance? 請問這里是查號服務臺嗎？ 3. I am trying to find a phone number. 我想找一個電話號碼。 4. I am looking for the number for Cosmo Company. 我在找科茲莫公司的電話號碼。 5. Do you have a phone number for Tom Jones? 你有湯姆瓊斯的電話號碼嗎？ 6. I would like to make an appointment. 我想預約。 7. Do you have any time to see me? 你有時間來 看我嗎？ 8. What times are you available? 你什么時候有空？ 9. Friday is no good for me. 星期五我不太方便。 10. How is Wednesday at 11 am? 星期三上午 11點怎么樣？ 11. Do you have any other openings? 你還有其它時間有空嗎？ 12. I need to change the time of our meeting. 我得更改我們開會的時間。 13. Are you available at 2 pm on Thursday? 你星期四下午兩點有空嗎？ 14. That would be fine. 這樣可以。 15. I am calling to confirm the time of our meeting. 我打電話來確認我們開會的時間。 Part 2: Dialogues 1. Calling Directory Assistance 21 打電話給查號服務臺 Operator: Hello, this is Directory Assistance. 你好，這里是查號服務臺。 Nick: Hi, I am trying to find a phone number. 你好，我想查一個電話號碼。 Operator: Ok, what is the name of the party? 好的，請問你要哪里的電話號碼？ Nick: I am not sure of the name. I think it is called Cosmic Company. 我不太肯定那個名字?？赡苁墙凶?Cosmic公司。 Operator: Can you please spell that? 你可以拼讀出來嗎？ Nick: It39。s spelled: COSMIC. COSMIC。 Operator: I do not have a Cosmic Company in my listings. But, I do have a Cosmo Company and a Comic Corporation. 目錄上沒有這個名字。但是，有叫做 Cosmo公司的和 Comic公司的。 Nick: Oh, that39。s it Cosmo Company. What is the number, please? 噢，就是這個了 Cosmo公司。請問號碼是什么呢？ Operator: Do you have a pen ready? 你有筆記下嗎？ ◇ Nick: All set. 準備好了。 Operator: The number is 9283982. 號碼是 9283982。 2. Calling to make an appointment for the boss 打電話為老板預約 Lucy: Hello, Cosmo Company. This is Lucy speaking. 你好， Cosmo公司，我是露西。 Nick: Hi, my name is Nick. I am calling from Book World Bookstore. 你好，我是 Book World書店的尼克。 Lucy: Hi, Nick. How can I help you? 你好，尼克。有什么可以為您效勞？ Nick: I am calling to make an appointment for my boss, Mrs. Franklin. She would like to meet with your director of public relations. 我打電話來為我的老板弗蘭克林太太預約。她想和你們的公關主管見個面。 Lucy: OK, what times would be good for Mrs. Franklin? 好的，弗蘭克林太太何時方便呢？ Nick: It would be best if they could meet Wednesday morning or Thursday afternoon. 安排在星期三早上或者星期四下午見面最好。 Lucy: Unfortunately, our PR director is going out of town on Wednesday, so we will have to do this on Monday or Tuesday. 很抱歉，我們公關主管星期三要外出，可能我們得約在星期一或者星期二才行。 Nick: OK, maybe we could fit something in on Tuesday around 3:30. 22 好的，我們可以約在星期二三點半左右。 Lucy: That would be fine. 那行。 3. Calling to change an appointment 打電話更改約會 Nick: Hi, Lucy. This is Nick from Book World Bookstores, again. 嗨，露西。又是 Book World書店的尼克給你來電。 Lucy: Hi, Nick. What can I do for you? 你 好，尼克。有什么可以為您效勞？ Nick: As it turns out, Mrs. Franklin is not available on Tuesday. We need to reschedule. 事情有所變化，弗蘭克林太太星期二沒空。我們需要重新約定時間。 Lucy: OK, what other days will work? 好吧，其他什么時間可以呢？ Nick: How about Monday? 星期一怎么樣？ Lucy: No can do, our PR director has meetings all day. 不行，我們公關主管整天都要開會。 Nick: So, it sounds like Monday and Tuesday won39。t work. You said that the PR director is going out of town on Wednesday? 那么，這樣看起來星期一和星期二都不行。你說過你們的公關主管星期三要外出是嗎？ Lucy: Right. He won39。t be back until next Monday. 是的，他下個星期一才會回來。 Nick: OK, how about next Tuesday, then? 那么，下個星期二怎么樣呢？ Lucy: Sure. Is 11 am good for Mrs. Franklin? 當然可以。約在上午 11點富蘭克林太太方便嗎？ Nick: 11 am is fine. 方便。 Lucy: OK, they are set for next Tuesday at 11 am. 好的，那就星期二上午 11點。 Part 3: Substitution Drills 1. a) Hi, this is Directory Assistance. 你好，這里是查號服務臺。 b) I ( am looking for / am trying