【正文】 re looking forward to your favorable Sincerely，John Takahashi 2，真題3，p50Dear ，Thank you for your recent letter confirming the coach and car rent for our aresome alterations made by , Grand Hotel is not far from the Conference that case, we’d better set out at8:30 AM, 9th , please cancel car arrangements as Chairman’s party remains at the Conference Centreand the 10 car passengers are also to stay , at 10:30 AM, 10th December, please take delegates to our factory site in CommercialRoad instead of Station sincerely apologize for this , could I request the coach to wait at Grand Hotel until 2:30 PM on 10th December andtransfer 12 people to the airport?I’ll make a phone call next week to confirm everything, and I really appreciate all yourefforts!Yours Sincerely，John 2，真題4，p67Dear ，Thank you for your recent letter confirming the details of the advertisement thebudget has increased for this advertising campaign, we would like to make a few alterations as , we’d like to use color advertisement instead of black and white, and increase to six issues from June till that case, would you please quote the price again with a biggerdiscount?Then, the name of our product is Supagloss rather than change it to the right, please confirm all above details as soon as are looking forward to yourfavorable reply!Yours Sincerely，Cathy Beddington 2，真題6，p102Dear ，After careful review of your recent advertisement looking for qualified agents, we would like toapply for this vacancy without believe that RCT is a suitable applicant as it is a pany selling business stationery forten years and still maintains notable reputation in this sales force is quite energetic and year, our sales figure had increased by 20% in parison with the previous year，and that’s the reason why we were granted the Annual National Sales , our retailnetworks have spread throughout the country, in which more than 1,000 outlets are operated in brief, we are strongly confident that our cooperation would benefit both of you areinterested in our strength, could we arrange a meeting next month for further discussion? We’re looking forward to your favorable reply!Yours sincerely，John 3，真題5，p76Dear ，After careful reviewing the staff’s overall performance in Sales Department, I would like toremend for this month’s is selected firstly because of his great sales record ever from his entering theorganization six month ago as a junior has always been ranked one of the three bestsalespersons all through the month, especially, he has reached the peak and made others lagfar addition, he has maintained firm relationship with most of his clients, especially some VIPs，whose consumptions have counted for over 60% of all his sales case could stronglydemonstrate the bilateral trust between him and his but not least, is a warmhearted team member and always ready to share hisresources as well as tactics with there are new faces, he always shows up and lends hishands to him/ month, he even remended two of his regular clients to a fresh salesman, inorder to help him into the right summary, I strongly believe is the right candidate to receive this month’s awardfor his solid sincerely John 2，真題2，p33Dear ，I’m writing to clarify all the points stated in your recent letter concerning the faultycassette , please accept my deepest apology for keeping your cassette player for such a long reason for this is that our technician has requested time off work due to addition, the volume control does not work and have to be , a new one is notavailable at this on/off switch is also broken, but changing it may cost you , you should be reminded that the equipment was manufactured in 1985 and the manufacturerhad been out of business since trust that this is Sincerely，John，Q4，p30Dear ，Thank you for your recent letter concerning the rumor about my pany’s financial hereby clearly express my denial of the rumor on behalf of the usual, the pany is in theright tract, steadily expanding and increasingly gaining far as we know, the rumor started ever from the beginning of last month when our former CEOwas arrested for serious anonymously transferred totally 60,000,000 dollars to his fiveaccounts in Switzerland in the past two when he was caught recently, most of the money was believe that is the reason why the rumor was targeting at the pany’s financial, with five branches and over 300 offices all over the world, our capital hasexceeded 50,000,000,000 that case, we are capable enough to settle this problem and get backto the original track the decision of new CEO is still not made, we believe a longer period of inspection on allcandidates’ background, especially their moral behaviors, is far beyond other ，this will never stop the fast expansion of our pany in the near the worldrenownedmanagement consulting firm, we have recently accepted three large cased including one with Chinesegovernment concerning the pros and cons as well as the practicability of Egovernment three are about to reach an agreement, and the value of all six cases equals to almost 120,000,000, the Chinese branch is under when finished, it will be appointedto be AsianPacific region’s a word, the temporary crisis hardly lagged us behind, but gave us a hint in terms of sophisticated management in the , as our loyal customer, we sincerely hope that you could still be confident on our we would surely provide the bestquality service as it always trust that this is Sincerely，John 3，真題6，p92Report on maintaining business success of the Sales DepartmentIntroduction This report aims to clarify/explain the reason for budget expansion in Sales In order to make the current business success continue, we would like to request extra budget forthe following , two more staffs are needed as our daily routine work has increased due to the growingsales are supposed to process