【正文】 ed must therefore lodge a claim against you for the amount of RMB30, CCIB survey report is forwarded herewith and your early settlement is ，因此必須向你方提出索賠，金額為人民幣3萬元。隨附中國商品檢驗(yàn)檢疫局的檢驗(yàn)報(bào)告。請?jiān)缛战鉀Q索賠。4We have taken delivery of our order much to our regret,only 5,420 cases were found against the 6,500 cases in the packing 。但遺憾的是，我們只發(fā)現(xiàn)5420箱貨，而不是裝箱單中所列的6500箱。4Your claim and the Survey Report are now having our careful apologize to you for this unfortunate matter and assure you that your claim will be treated with 。對(duì)這一不幸事件我們向你方表示歉意，并向你方保證，我們定會(huì)及時(shí)處理你方索賠。4we regret to have to plain about the late delivery of the goods ordered on May 12 because, as you know, punctual shipment is of vital importance to ，不得不對(duì)5月12日所定貨物遲交之事進(jìn)行投訴，因?yàn)檎缒銈兯瑴?zhǔn)時(shí)裝運(yùn)對(duì)我們很重要。4We had the material inspected immediately when the goods arrived,and a shortage of 50 M/T was ，發(fā)現(xiàn)短重50公噸。4Our investigation shows that the breakage of the captioned goods is attributed to the inferior quality of the containers which do not e up to the standard for ，上述貨物遭到破壞，是由于裝箱質(zhì)量不好，不符合運(yùn)輸條件造成的。(抗議與索賠)4in order to popularize these products, all the catalogue prices are subjected to a special discount of 20% during this month ，產(chǎn)品目錄上所有價(jià)格在本月都享有20%的特殊折扣。4We are an exclusive exporter of parts and ponents of various types of motorcycles in this district and would take the liberty to send a quotation sheet covering our current range of this line for your hope you will find it ，愿借此機(jī)會(huì)給您寄去現(xiàn)有的這類產(chǎn)品的報(bào)價(jià)單供您參考。希望您對(duì)此有興趣。50、With a view to supporting your sales, we have specially prepared some samples of our new makes and are sending them to you, under separate cover, for your ，我們特別準(zhǔn)備了一些新產(chǎn)品的樣本，另外寄給你方供參考。5We take pleasure in enclosing the latest designs of our products, which are superior in quality and moderate in price and are sure to find a good market at your ，這些新設(shè)計(jì)質(zhì)量高，價(jià)格適中，肯定會(huì)在你地市場暢銷。5Owing to its superior quality and reasonable price, our poplin has met with a warm reception and quick sale in most European think it is to your advantage to buy this item for sale in your ，價(jià)格公道，深受大多數(shù)歐洲國家歡迎，銷售很快。我們認(rèn)為訂購我們的府綢在你方市場銷售是很有利的。(促銷)5The Seller shall, within 20 days after receipt of the claim, send his reply to the Buyers together with suggestion for ，送交他的答復(fù)給買方連同建議來解決問題。5The Seller shall not be held responsibility if they, owing to Force Majeure, fail to make delivery within the date stipulated in this Sales Contract or can not deliver the ，賣方不負(fù)責(zé)任。(國際貿(mào)易合同的寫作)5your letter of Credit covering your Order for 40 metric tons of Ore has reached us this 。5I would appreciate your time in reviewing my enclosed resume and if there is any additional information you require, please contact would wele an opportunity for a personal，我將感激不盡。需要什么材料，請告知。非常希望給我一次面談的機(jī)會(huì)。第五篇：國際貿(mào)易函電教學(xué)大綱陜西師范大學(xué)本科國際經(jīng)濟(jì)與貿(mào)易專業(yè)理論課教學(xué)大綱國際貿(mào)易函電學(xué)時(shí)：54 學(xué)分：3 課程屬性：專業(yè)選修課 開課單位：國際商學(xué)院 先修課程：國際貿(mào)易實(shí)務(wù)、國際結(jié)算、商務(wù)英語一、課程的性質(zhì)專業(yè)選修課二、教學(xué)目的隨著我國改革開放的深入，越來越需要一批既熟悉國際貿(mào)易業(yè)務(wù)，又通曉外語的專業(yè)人才進(jìn)行對(duì)外貿(mào)易與技術(shù)交流。《國際貿(mào)易函電》這門課要求學(xué)生通過學(xué)習(xí)，基本了解對(duì)外經(jīng)濟(jì)貿(mào)易活動(dòng)的步驟及涉及的基本概念等。在此基礎(chǔ)上，結(jié)合各種國際通用的書信格式，掌握對(duì)外貿(mào)易函電往來的語言規(guī)范，專業(yè)術(shù)語及附帶的各種單證表格。同時(shí)，圍繞信函的主題，鍛煉貿(mào)易談判能力，學(xué)習(xí)專門的口頭表達(dá)方式。三、教學(xué)內(nèi)容《國際貿(mào)易函電》內(nèi)容主要包括兩大部分。第1至12章為基礎(chǔ)理論篇，本篇結(jié)合實(shí)例從理論上闡述了進(jìn)行高效率國際商務(wù)溝通與函電寫作的方法和技巧以及相關(guān)知識(shí)。第13到24章為商務(wù)函電實(shí)務(wù)篇，主要結(jié)合大量函電范文介紹了與國際商務(wù)有關(guān)的主要業(yè)務(wù)函電寫作方法和相關(guān)知識(shí)。對(duì)各個(gè)貿(mào)易環(huán)節(jié)，用具體的進(jìn)出口公司與外國有關(guān)公司及銀行間來往函電，證件（如信用證、購貨合同、售貨確認(rèn)書、保單、提單、發(fā)票等）形式講解。同時(shí)補(bǔ)充以談判對(duì)話的內(nèi)容。四、學(xué)時(shí)分配 章 1 2 3 4 5 6 7 8 9 10 課程內(nèi)容Introduction to International Business Communications Background of International Business Communications Oral Communication Nonverbal Communications General Principles of Business Communications The Layout Format of Business Letters Structure of Business Letters The Practical Approach of Business Communications Writing Informative Business Messages Writing Persuasive Business Messages學(xué)時(shí) 4 4 3 3 3 3 3 3 3 11 12 13 14 15 16 17 Graphic Information in Business Communications Resume and Job Application Letters Enquiries and Offers Orders and Acknowledgements Transport Insurance Payment 3 3 3 3 3 3五、教學(xué)方式，作業(yè)量12小時(shí)。主要針對(duì)貿(mào)易函電的英漢交互翻譯。組織12次貿(mào)易談判情景模擬練習(xí)。六、考核方式期末考試占50%，平時(shí)作業(yè)占20%，貿(mào)易談判情景模擬實(shí)踐占30%。七、教材及教學(xué)參考書[1]：對(duì)外經(jīng)濟(jì)貿(mào)易大學(xué)出版社，2005（8）[2] ：對(duì)外經(jīng)濟(jì)貿(mào)易大學(xué)出版社[3]：華中理工大學(xué)出版社，2003[4] 、：華中理工大學(xué)出版社，1997 [5] ：上海外語教育出版社，2000 [6] ：西安交通大學(xué)出版社，2001 [7] （函電與談判）.杭州：浙江大學(xué)出版社 [8] （答案與套語）.杭州：浙江大學(xué)出版社八、教學(xué)基本內(nèi)容及要求PART ONE ABC to International Business Communication Chapter 1 Introduction to International Business Communications the important and beneficial role of munication in business the six ponents of the munication process and understand how munication takes place Communication and Its Importance Communication Communication of Communication of Communication Chapter 2 Background of International Business Communications the roles that cultural systems and social customs play in municating interculturally in business how cultural differences in making introductions,indentifying position and status,dining,tipping and giving gifts may affect intercultural business the impact of the development of technology on business Systems Systems Systems Systems Customs Chapter 3 Oral Communication the general oral delivery skills the strategies for successful listening skills the strategies for successful informative and persuasive speaking, especially their preparation and organizations clear the preparation, procedures and followup of several practical cases Delivery Skills for successful Listening for successful Speaking Forms of Oral Communication Chapter 4 Nonverbal Communications how attitude toward time and use of space convey nonverbal messages in intercultural the role that eye contact,smell,color,touch,and body language play in municating nonverbally in cultural how silence is used to send nonverbal messages in various Space Contact Language Chapter 5 General Principles of Business Communications and understand the 7 C’s principles of business the guidelines for the 7 C’ Chapter 6 The Layout Format of Business Letters the four different layout formats of the business the layout style of busine