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objectives? What would be the impact? 平衡記分卡提供了一個評價風險的基礎(chǔ)。對于可能影響公司實現(xiàn)戰(zhàn)略目標能力的事件,其發(fā)生的概率有多大?如果發(fā)生了,其影響又是什么? The BSC provides a basis for risk response. How should the pany respond to the assessed risk? (., avoid risk by exiting activities giving rise to risk) 平衡記分卡提供了一個對風險做出反應(yīng)的基礎(chǔ)。公司應(yīng)如何對識別的風險做出反應(yīng)? (比如,通過退出那些導(dǎo)致風險的行為來避免風險)。 BSC and Enterprise Risk Management (Cont.) 平衡記分卡和企業(yè)風險管理(續(xù)) Some Challenges in Implementing BSC 實施平衡記分卡所面臨的一些挑戰(zhàn) ? High cost in designing and maintaining the BSC 設(shè)計和維護平衡記分卡的高成本 ? Balancing prehensiveness and conciseness in selecting measures 在選擇指標時,如何做到既完整又簡潔; ? Ensuring reliability of measures (., employee satisfaction) 如何保證指標計量的可靠性(比如員工滿意度指標 ); ? Assigning appropriate relative weight to different measures 如何確定各個指標間的分配權(quán)重; Weight Assigned to Four Perspectives in Performance Evaluation 業(yè)績評估過程中四個緯度間的權(quán)重分配 Performance Measure Category 業(yè)績指標類別 Average Relative Weight 平均權(quán)重 Financial perspective 財務(wù)指標 55% Customer perspective 客戶指標 19% Internalbusinessprocess perspective 內(nèi)部流程指標 12% Learningandgrowth perspective 學(xué)習(xí)和成長指標 14% Source: Horngren, Datar and Foster (2023). ? QUESTIONS ?歡迎提問