大連理工大學(xué)電子音像出版社-資料下載頁(yè)
2025-02-28 11:02本頁(yè)面
【正文】 ght to safety means that a product must be safe for its intended use, must include thorough and explicit directions for use and must have been properly tested to ensure reliability and quality. ★ To ensure product safety, business must not sell anything that could result in personal injury or harm to consumers. Defective or dangerous products erode public confidence in the ability of business to serve society. Listening Skill Consumerism Listening Skill Consumerism The Right to Be Informed ★ The right to be informed gives consumers the freedom to review plete information about a product before they buy. This means that detailed information about ingredients and instructions for use are to be printed on labels and packages. ★ The right to be informed also applies to services. The true cost of borrowing money and repayment terms, for example, must be clearly stated in a contract. The Right to Choose Listening Skill Consumerism ★ The right to choose ensures that consumers have access to a variety of products and services at petitive prices. ★ The assurance of both satisfactory quality and service at a fair price is also a part of the consumer’ s right to choose. ★ The right to choose means that petition is free to flourish. No pany bees so dominant that it limits consumers’ opportunities to find new, improved products. Listening Skill Consumerism The Right to Be Heard The right to be heard assures consumers that their interests will receive full consideration when the government formulates policy. It also assures the fair treatment of consumers who voice their plaints about a purchased product. Listening Skill Consumerism The Right to Be Heard ★ In addition, many trade groups have been anized to process grievances so that consumers can appeal beyond a pany if they are unable to resolve a problem with the manufacturer or provider of a service. ★ Most businesses realize that one highly dissatisfied, vocal customer can have a widespread, negative impact or reputation. 大連理工大學(xué)電子音像出版社 演講完畢，謝謝觀看！
教學(xué)課件相關(guān)推薦
鄂ICP備17016276號(hào)-1