【正文】 l l e d . B e s p e c i f i c .How often does the cause or failure mode occur?W h a t a r e t h e e x i s t i n g c o n t r o l s a n d p r o c e d u r e s ( i n s p e c t i o n a n d t e s t ) t h a t e i t h e r p r e v e n t o r d e t e c t o c c u r r e n c e ?How well can you detect cause or FM?SEV x OCC x DETM a n a g e r c o m p l e t i o n o f c h a n g e f o r mN o t f i l l e d o u t c o r r e c t l yO u t d a t e d e m p l o y e e i n f o r m a t i o n i n c u r r e n t p r o f i l e6N o i n c e n t i v e f o r M a n a g e r t o c o m p l y c o m p l e t e l y w i t h r e q u i r e m e n t3H R c h e c k l i s t f o r t a s k s t o b e c o m p l e t e d u p o n c h a n g e i n e m p l o y e e s t a t u s2 36C o m m u n i c a t i o n f r o m C u s t S e r v i c e t o S u p p o r t i n g D e p t R e p r e s e n t a t i v eN o d i r e c t c o m m u n i c a t i o nD e l a y e d t r a n s f e r o f c u s t o m e r c a s e9N o f o r m a l l i a i s o n4C u s t o m e r c o m p l a i n t s8 288P r o c e s s F u n c t i o nP o t e n t i a l F a i l u r e M o d eP o t e n t i a l E f f e c t s o f F a i l u r eSEVP o t e n t i a l C a u s e ( s ) /M e c h a n i s m ( s ) o f F a i l u r eOCCC u r r e n t P r o c e s s C o n t r o l sDETRPN表格 – 發(fā)生頻率 發(fā)生頻率是某一原因發(fā)生并導致某一失效模式出現(xiàn)的可能性 . 分數(shù)是 110. 如原因不明或其頻率未被跟蹤 , 用失效模式出現(xiàn)頻率計 . 19 169。 Breakthrough Management Group, Inc. Unpublished proprietary work available only under license. All rights reserved. 發(fā)生頻率分數(shù) 發(fā)生頻率 失效率工藝能力(Cpk) 分數(shù)1/2 .33 101/3 .33 91/8 .51 81/20 .67 71/80 .83 61/400 51/2023 4低度工藝穩(wěn)定. 1/15,000 3極低工藝穩(wěn)定. 幾乎完全相同的工藝中極個別失效發(fā)生.1/150,000 2遙遠失效極不可能發(fā)生. 幾乎完全相同的工藝中沒有發(fā)現(xiàn)過失效.1/1,500,000 1幾乎不可避免工藝不穩(wěn)定. 類似工藝出過問題.工藝穩(wěn)定但有個別失效. 以前的工藝有過偶然失效或失控條件.極高高度中度20 169。 Breakthrough Management Group, Inc. Unpublished proprietary work available only under license. All rights reserved. T h e h i g h e s t v a l u e p r o c e s s s t e p s f r o m t h e C E m a t r i x .I n w h a t w a y s m i g h t t h e p r o c e s s p o t e n t i a l l y f a i l t o m e e t t h e p r o c e s s r e q u i r e m e n t s a n d / o r d e s i g n i n t e n t ?W h a t i s t h e e f f e c t o f e a c h f a i l u r e m o d e o n t h e o u t p u t s a n d / o r c u s t o m e r r e q u i r e m e n t s ?How Severe is the effect to the cusotmer?H o w c a n t h e f a i l u r e o c c u r ?D e s c r i b e i n t e r m s o f s o m e t h i n g t h a t c a n b e c o r r e c t e d o r c o n t r o l l e d . B e s p e c i f i c .How often does the cause or failure mode occur?W h a t a r e t h e e x i s t i n g c o n t r o l s a n d p r o c e d u r e s ( i n s p e c t i o n a n d t e s t ) t h a t e i t h e r p r e v e n t o r d e t e c t o c c u r r e n c e ?How well can you detect cause or FM?SEV x OCC x DETM a n a g e r c o m p l e t i o n o f c h a n g e f o r mN o t f i l l e d o u t c o r r e c t l yO u t d a t e d e m p l o y e e i n f o r m a t i o n i n c u r r e n t p r o f i l e6N o i n c e n t i v e f o r M a n a g e r t o c o m p l y c o m p l e t e l y w i t h r e q u i r e m e n t3H R c h e c k l i s t f o r t a s k s t o b e c o m p l e t e d u p o n c h a n g e i n e m p l o y e e s t a t u s2 36C o m m u n i c a t i o n f r o m C u s t S e r v i c e t o S u p p o r t i n g D e p t R e p r e s e n t a t i v eN o d i r e c t c o m m u n i c a t i o nD e l a y e d t r a n s f e r o f c u s t o m e r c a s e9N o f o r m a l l i a i s o n4C u s t o m e r c o m p l a i n t s8 288P r o c e s s F u n c t i o nP o t e n t i a l F a i l u r e M o d eP o t e n t i a l E f f e c t s o f F a i l u r eSEVP o t e n t i a l C a u s e ( s ) /M e c h a n i s m ( s ) o f F a i l u r eOCCC u r r e n t P r o c e s s C o n t r o l sDETRPN表格 – 當前工藝控制 控制措施是指防止失效出現(xiàn)或探測其出現(xiàn)的方法 . 如果出現(xiàn)空格會怎樣 ? 這時的 DET值是多少 ? 21 169。 Breakthrough Management Group, Inc. Unpublished proprietary work available only under license. All rights reserved. T h e h i g h e s t v a l u e p r o c e s s s t e p s f r o m t h e C E m a t r i x .I n w h a t w a y s m i g h t t h e p r o c e s s p o t e n t i a l l y f a i l t o m e e t t h e p r o c e s s r e q u i r e m e n t s a n d / o r d e s i g n i n t e n t ?W h a t i s t h e e f f e c t o f e a c h f a i l u r e m o d e o n t h e o u t p u t s a n d / o r c u s t o m e r r e q u i r e m e n t s ?How Severe is the effect to the cusotmer?H o w c a n t h e f a i l u r e o c c u r ?D e s c r i b e i n t e r m s o f s o m e t h i n g t h a t c a n b e c o r r e c t e d o r c o n t r o l l e d . B e s p e c i f i c .How often does the cause or failure mode occur?W h a t a r e t h e e x i s t i n g c o n t r o l s a n d p r o c e d u r e s ( i n s p e c t i o n