embracinganageofself-determination英文版(ppt95頁(yè))-資料下載頁(yè)
2025-01-17 01:07本頁(yè)面
【正文】 ory that we have had a movement that is consumer driven.”/Dr. Woody Merrell, Center for Health and Healing, Beth Israel Hospital, Manhattan. [Merrell: Process = Partnership.] Source: Barron?s/ “Online Medical Records Seen Empowering Patients” Source: Headline, Boston Globe, , re 1K docs and 700K patients CareGroup SoftWatch (MS) “Manage relationships across the healthcare continuum”/ Amir Kishon Establish erelationships with customers/retain customers/collect data Patients record info + receive feedback/ online access to nurses Community with others with MS Etc. Source: StartUp 1965: “ ?Doctor? will see you now. ?Doctor? will take care of you.” YES, NURSE. ME GOOD PUPPY DOG. 1995: “HMO will take care of you.” BULLSHIT. 2023: “I will take care of me. I?d like your expert help.” “Partner for Good Health” vs. “Savior for the Sick” Source: NPR/VPR Patientcentric* Health Care Wellness (Fix to prevent.) Partnership (“Tour guide” model.) Web (Info and support group availability RESPECT! (Mutual.) WOMEN RULE! *Not: HMOcentric, Employercentric, Insurercentric, Doccentric The Poor Get Respect And speaking of selfdetermination … Grameen Bank/Bangladesh “It?s not people who aren?t creditworthy. It?s banks that aren?t people worthy.” $ to [typical 1st loan: $15.] 98% recovery rate [94% to women] 1/3rd out of poverty。 1/3rd up to nonpoverty threshold Muhammad Yunus, Banker to the Poor MBWA, Grameen Style! “Conventional banks ask their clients to e to their office. It?s a terrifying place for the poor and illiterate. … The entire Grameen Bank system runs on the principle that people should not e to the bank, the bank should go to the people. … If any staff member is seen in the office, it should be taken as a violation of the rules of the Grameen Bank. … It is essential that [those setting up a new village Branch] have no office and no place to stay. The reason is to make us as different as possible from government officials. Grameen Bank: “Borrowing Group” Selfformed。 5 members。 Oral test Group approves all loan requests, but individual liability (8 Groups to a “Center”) Weekly payment, 1year loan (5% to Group Fund。 if one defaults, no more loans to Group) No legal instrument 1st loan about $15 (housing loan after 3 successful 1year loans。 property to wife?s name) Lend to two, then six weeks later two more, Chairman last Process aims to exclude nonresilient people “The Grameen loan is not simply cash. It bees a kind of ticket to selfdiscovery and selfexploration.” Muhammad Yunus SelfDetermination Empowerment: Dealing in Hope Brand Leadership! “A key—perhaps the key—to leadership is the effective munication of a story.” Howard Gardner Leading Minds: An Anatomy of Leadership Brand Leadership: ENTHUSIASM RULES! “I am a dispenser of enthusiasm.”/ Ben Zander “A leader is a dealer in hope.” Napoleon “Create a ?cause,? not a ?business.? ” Gary Hamel, Fortune (), on reinventing a pany (Exemplar 1: Charles Schwab) .: Is your strategy centered around customerclient empowerment selfdetermination? 演講完畢，謝謝觀看！
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