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if the standard is implemented well.”167。 Robert Dor233。, Coordinator for Service Quality, Municipality of SaintAugustindeDesmaures, Canada What Others Say…n “At IBM, the ISO 9000 standards have proven to be a template for the creation of a sound quality system. By embarking on the ISO 9000 journey, it is reasonable to expect lower costs, improved customer satisfaction, greater brand loyalty, and stronger market performance associated with this quality effort.” 167。 Dr. Jack E. Small, Director ISO 9000, IBM, USA Case of the franchised car dealersupply chain viewn Management responsibilityQuality policy…Case of the franchised car dealersupply chain viewn Resource managementSupply of resourcesInfrastructure and work environment…Case of the franchised car dealersupply chain viewn Product realizationIdentification of requirements relevant to the productCommunication with customer PurchaseSign and traceability…Case of the franchised car dealersupply chain viewn Measurement, analysis and improvementCustomer satisfactionSupervision and Measurement Control of the nonconformityImprovement…Assignment 1n There is a quality inspection executive (QIE) in the pany who is strict with quality inspection. In a recent inspection, he found the nonconforming products. He took the measure of preventing them from being deliver and reported this case to the top management (TM) in time. TM usually gives him great support. But this time, TM municated with him to ask for delivery as that order is very urgent and failure to deliver on time will cause big loss. But QIE refused to do so with the support of quality manual and product quality requirements. Finally, TM manded deliver of those products and meanwhile promised not to do so next time.Your opinion?謝謝觀看 /歡迎下載BY FAITH I MEAN A VISION OF GOOD ONE CHERISHES AND THE ENTHUSIASM THAT PUSHES ONE TO SEEK ITS FULFILLMENT REGARDLESS OF OBSTACLES. BY FAITH I BY FAITH