【正文】 Rothwell, W., Sanders, E., Soper, J. (1999). ASTD models for workplace learning and performance. Alexandria, VA: The American Society for Training and Development, p. 52. Outputs Outputs: ? Are the results of work activities and/or petencies ? May vary by anizational setting or corporate culture ? May be categorized into two types—terminal outputs (final results) and enabling outputs (intermediate to achieving results) 產(chǎn)出 產(chǎn)出： ? 是工作活動和 /或工作能力的效果 ? 可能會隨著組織環(huán)境或企業(yè)文化的變化而變化 ? 可被概括為兩類 —終端產(chǎn)出（最終成果）和輔助產(chǎn)出（取得最終成果的中介） Active Lecture Debrief ? Let me give you about 5 minutes to get ready in your teams ? Are the members of Team 1 ready to e up with examples from their own work experience that are related to the material of the lecture? ? Are the members of Team 2 ready to give the list of questions about the lecture? ? Are the members of Team 3 ready to e up with their list of points in which they disagreed with what I said in the lecture? 活動匯報(bào) ? 我給大家 5分鐘的準(zhǔn)備時(shí)間 ? 要求第一小組結(jié)合自己的工作經(jīng)驗(yàn)，找出與本堂課相關(guān)之案例的解決方案。 ? 要求第二小組對列出一些跟本堂課問題？ ? 要求第三小組列出跟我的觀點(diǎn)不一致的地方。 Part IV: How Can You Enact the Roles? 第四部分： 您該怎樣扮演這些角色？ Overview of this Part This Part examines: ? What 7 roles are associated with WLP? ? How are those roles carried out? ? What activities can help you build your petence in WLP? 本部分概述 該部分考察了： ? 與職場學(xué)習(xí)與績效（ WLP） 有關(guān)的 7種角色。 ? 怎樣發(fā)揮這些角色的作用？ ? 哪些行動能幫助您培養(yǎng)職場學(xué)習(xí)與績效（ WLP） 方面的能力？ WLP Roles “ Plans, anizes, schedules, monitors, and leads the work of individuals and groups to attain desired results。 facilitates the strategic plan。 ensures that WLP is aligned with anizational needs and plans。 and ensures acplishment of the administrative requirements of the function‖ (Rothwell, Sanders Soper, 1999, p. 43). ? What does the Manager of WLP do? 職場學(xué)習(xí)與績效（ WLP） 的角色 ? “為取得希望的結(jié)果而制定計(jì)劃、組織人員、確定時(shí)間、控制并引導(dǎo)個(gè)人和群體的工作；推進(jìn)戰(zhàn)略規(guī)劃；確保WLP與組織需求和計(jì)劃是整合在一起的；確保職能部門行政要求的執(zhí)行?！? (羅斯維爾、Sanders和 Soper， 1999年版，第 43頁 ) ? 管理者 Large Group Activity ? Let’s take a minute to list on a flipchart what a manager of WLP does that other managers do not do ? Let’s brainstorm around answering this question: What is unique about the job of manager of WLP, which might be called (in some anizations) “Training Director”? ? Now let’s brainstorm around answering this question: Why should we care about this? ? What does the Manager of WLP do? 全班活動 ? 讓我們花一分鐘，在翻轉(zhuǎn)圖上列出 WLP管理者所做的事，而這些事是其他管理者不做的 ? 讓我們采用“頭腦風(fēng)暴法”討論下面這個(gè)問題：可能被稱為“培訓(xùn)總監(jiān)”（在某些組織中）的 WLP管理者，其工作的獨(dú)特之處是什么？ ? 現(xiàn)在讓我們用頭腦風(fēng)暴法回答這一問題：為什么我們應(yīng)該關(guān)心這個(gè)問題？ ? 職場學(xué)習(xí)與績效（ WLP） 管理者做什么？ What Is WLP Strategy? WLP Strategy: The way an anization goes about planning for, and/or orchestrating, the learning of its members 什么是職場學(xué)習(xí)與績效 （ WLP） 戰(zhàn)略？ ? 職場學(xué)習(xí)與績效（ WLP） 戰(zhàn)略：指組織規(guī)劃及 /或協(xié)調(diào)其成員之學(xué)習(xí)行為的方式。 Why Is WLP Strategy Important? WLP Strategy is important to: ?Link planned learning activities to anizational petitive issues/objectives ?Ensure that WLP is meeting ―business needs‖ ?Can you think of other ways it is important? 為什么職場學(xué)習(xí)與績效（WLP） 戰(zhàn)略如此重要？ 職場學(xué)習(xí)與績效（ WLP） 戰(zhàn)略的重要性在于： ? 將有計(jì)劃的學(xué)習(xí)活動與組織的競爭問題 /目標(biāo)聯(lián)系起來 ? 確保職場學(xué)習(xí)與績效（ WLP） 滿足“經(jīng)營需求” ? 您還能想到它的其它重要性嗎？ How Is WLP Strategy Carried Out? Evaluate WLPImplement OrganizationalStrategy for WLPChoose a LongTermOrganizationalStrategyfor WLPCompare Present Strengthsand Weaknesses to FutureThreats and OpportunitiesScan the External EnvironmentAssess Present ConditionsClarify the Purpose ofthe WLP EffortSource: Rothwell, W., Kazanas, H. (1994). Human resource development: A strategic approach. Rev. ed. Amherst, MA: HRD Press. 怎樣實(shí)施 WLP 戰(zhàn)略？ W LP評估執(zhí)行組織的 W LP戰(zhàn)略選擇組織長期的 W LP戰(zhàn)略進(jìn)行 S W O T分析審視外部環(huán)境評定當(dāng)前的現(xiàn)狀闡明 W LP工作的目的資料來源： Rothwell, W., Kazanas, H. (1994). Human resource development: A strategic approach. Rev. ed. Amherst, MA: HRD Press. Introduction to Activity ? Let’s spend just a minute in a role play in front of the class ? I need a volunteer who is willing to pretend to be a consultant visiting me, the CEO of an anization ? I would like you to ask me questions about the WLP efforts of my anization ? Your goal is to pose questions that will permit you to write a proposal to be the outsourcing agent for the Training Department of my anization ? The volunteer is free to be creative in asking me questions 活動簡介 ? 讓我們花一分鐘在全班面前進(jìn)行角色扮演 ? 我需要一個(gè)志愿者扮作來拜訪我的顧問，而我，則扮演一個(gè)企業(yè)的 CEO ? 我想讓這位顧問問我一些有關(guān)我企業(yè)的WLP工作的問題 ? 顧問目的是， 提出問題，這些問題可以使您能為我公司的培訓(xùn)部門寫一份建議書，建議由您自己來擔(dān)任該部門的外包代理人 ? 志愿者在向我提出問題時(shí)，可以自由發(fā)揮 Activity ? Divide up into small groups of 35 people each ? Appoint a spokesperson for your group ? Spend about 30 minutes to prepare a rough draft proposal for what you would do to help my anization by serving as the chief outsourcing agent for WLP ? When your group is finished, you should have a rough draft proposal that your spokesperson is ready to share with the group 活動 ? 按 35人一組，進(jìn)行分組 ? 各組指定一個(gè)發(fā)言人 ? 用約 30分鐘的時(shí)間準(zhǔn)備一份粗略的建議草案，這份草案要說明，作為主要的 WLP外包代理人，您將如何幫助我的企業(yè)。 ? 小組完成以后， 由小組發(fā)言人代表各個(gè)小組跟全班分享本組的建議草案 Activity Debrief Could I have spokespersons for each group report on their groups’ answers? 活動匯報(bào) 請各組發(fā)言人報(bào)告本組的 活動成果。 A Model to Guide the Work of the WLP Manager S t e p 1 0 :W o r k w i t h A l l N e c e s s a r y S t a k e h o l d e r G r o u p s t o E n s u r eC o n t i n u o u s I m p r o v e m e n t o f W L P E f f o r t sS t e p 9 :E s t a b l i s h a n d I m p l e m e n t a C o m m u n i c a t i o n S t r a t e g y a n dP l a n t o B u i l d E n t h u s i a s m f o r W L P I n i t i a t i v e sS t e p 8 :D e v e l o p a F o