【正文】 t14. a. and b. or c. but d. for15. a, ask for b. listen to c. deal with d. settle2. B: Mr. Bellow R: ReceptionR：Good afternoon. Reception. May I help you?B：Yes, you_16_ certainly help me a _17_.R：Excuse me , but what _18_ to be the problem, sir?B：I have _19_ waiting in my suite _20_ nearly half _21_ hour, butOne_22_ of my baggage has not been _23_ up yet. What’s the matter?R：Oh, I’m _24_ sorry, sir. May I have your name and room number, please?B：Bellow, Henry Bellow. Room 908.R：Thank you, Mr. Bellow. _25_ you give me some features of your baggage?B：Sure. It’s just an ordinary mediumsized black_26_.R：Is your nametag_27_ to it B：Of course.R：Mr. Bellow, I’m afraid that you suitcase has been put_28_ the wrong place. IWill ask the porter to find it and send it to your room as soon as_29_B：All right. But don’t keep me waiting too long.R：I’m sorry to have inconvenienced you. I assure you such things will_30_ happen again16. a. may b. can c. will d. would17. a. lot b. many c. much d. little18. a. are b. room c. looks d. seems19. a. been b. being c. keeping d. kept20. a. in b. since c. for d. on21. a. an b. a c. the d. /22. a. case b. piece c. pieces d. bag23. a. send b. sending c. sent d. bring24. a. awful b. such c. too d. awfully25. a. May b. Must c. Shall d. Would26. a. bags b. briefcase c. suitcase d. baggage27. a. attached b. attaching c. stuck d. put28. a. in b. up c. at d. on29. a. possible b. possibility c. quickly d. fast30. a. no b. never c. may d. certainlyIII. 中英互譯1. 請等一下，我得找經(jīng)理來。2. 讓我?guī)湍愕拿Γ?3. 我昨晚被行李電梯吵醒。4. 我們一找到你的手表就告訴你。5. 請問您的名字和房間號碼？6. 你覺得這個城市如何？7. 那個年輕人打算在大廳里休息。8. 你丈夫出國后，你孩子怎么辦？9. 我想飯店的經(jīng)營可以得到改善。10. 如果需要幫助，請告訴我們。11. 她實(shí)在受不了了！12. 你可以帶我的傘，以免下雨。13. 電梯日夜開動。14. 這是違反我們飯店的規(guī)定的。15. 對不起，給您帶來了這么多麻煩。16. If we find the necklace you lost, I will let you know.17. The Front Office receptionist told the room attendant to check the arrival list.18. The couple plans to hold the wedding reception in our hotel.19. A hotel employee should always sell what the guest wants to buy.20. How can the hotel get greater financial success?Unit Four I. 選擇填空1. You have to book the tickets five days ______ advance.a. before b. for c. in d. with2. Would you _______ my baggage while I39。m away?a. care about b. take care c. take care of d. take care for3. I39。d like to have a trip ______Guangzhou but I can39。t afford to buy a plane ticket____ it．a(chǎn)．for．．．for b. for．．.to c．to...for d。to．．to 4. Please _______these suitcases for me.a. fill in b . fill out c. look after d. check out5. Who will _______the young lady to her room?a. put b. leave c. bring d. escort6. I have been there once or_______.a. two times b. twice c. two time d. both times7. “Please give me two train tickets for soft berths to Guangzhou at noon on Wednesday.” From this wee know that he wants _________.a. soft seats b. hard seats c. soft beds d. sofas8. The bellman ______ a lady to her suite along the corridor.a. carried b. engaged c. fetched d. escorted9. The bell captain told me that my train would leave from _____Four at 7:00 .a. Stand b. Stage c. Platform d. Pavement10. We’ve got a billiard room and a bowling room as well. They ____ serve you at your convenience.a. will be going to b. are going to c. will d. are ready to11. You may leave your baggage here. Just speak to the porter and he’ll __ it.a. find b. take care of c. work on d. check around12. A car pulls up __________ Huatian Hotel.a. at front of b. in the front of c. in front of d. at the front of13. ________ to take a brochure for me, please.a. Let me b. Be sure c. Allow me Don’t14. In the Yuyuan Garden, you will see buildings _______ fine brick designs and wood carvings.a. built b. within easy reach c. decorated with d. at convenience of15. Mr. Bellow has got only ____ baggage.a. four b. four piece c. four pieces of d. four pieces16. We39。ve got a billiard room and a bowling room as well. They __________ serve you at your convenience.a. are going to b. will be going to c. will d. are ready to17. Now it39。s the busy season for traveling，you ____ book the tickets five days in advance．a(chǎn). must b. ought to c．have to d. can18. Very glad to have you here．I39。ll____ the baggage ____ your rooma. get...ready b．get...in touch with c. get...up to d. leave...behind19. Allow me to introduce_______. My name is Li Ping, a bellman.a. me b. my name c. my job d. myself20. A: Shall I carry the suitcase for you? B: ______________.a. I’m not sure b. No, please c. Yes, please d. why not?21. Thank you for your good service. _____________.a. No problem. b. You are wele. Anything else I can do for you?c. I’m always ready to help you when I am free. d. All right. Let me help you.22. The Yuyuan Garden and the Jade Buddha Temple are both very famous in China. ______ you try those two?a. Why don’t b. How do c. when do d. why do23. Very good to have you here. I’ll _____ the baggage ________ your room. a. get, ready b. get, in touch with c. get, up to d. leave, behind24. Here we are. _______ have your key, please? Let me open the door for you.a. Shall we b. May I c. Let’s d. Do I25. __________ as soon as we get it.a. We tell you b. We inform you c. We will talk with you d. We’ll let you know26. Since you have been to several places, we ________ more time to find it.a. want b. have c. find d. need27. A: Shall I carry your baggage?B: _________.a. Yes, you will b. No, yo