【文章內(nèi)容簡介】 ll18. A: Where39。s the receptionist who used to work here? B。 He was so inefficient we had to get rid______.a. him b. to him c. from him d. of him19. Sometimes the receptionist will help the guest to _____ the registration form.a. take care b. fill in c. have a check d. check in20. Mr. Bellow will finish filling in the form __________a. or so b. by chance c. soon d. on average31. While reading，she made ________ useful words and expressions．a(chǎn). a note b．note of c. a note of d．notes in32. I hope we will have a sound sleep. A sound sleep means a ___________ sleep.a. well b. noisy c. musical d. good33. The manager will ___ that and everything will be fine.a. make note of b. make a note of c. make note d. made note of34. A: Would you mind filling in the registration form? B: I’ll _____ of it.a. tare care b. fill out c. fill in d. book up35. I have a nice room for you ___ the 9th floor.a. in b. at c. for d. on36. If you need a room right now, would you like me to get _______ touch _____ somewhere else for you?a. with… in b. to…with c. in…with d. up…to37. A: Does this hotel have a presidential suite? B: No, it doesn’t have a deluxe suite,_______.a. too b. also c. either d. neither38. The phrase, such as, ________________, is not a metaphor used to describe the front office of a hotel.a. a home away from home b. shop window c. nerve center d. good manners39. The guest asked the receptionist ____ another hotel.a. to take care b. to remend to c. to get in touch with d. to fill in40. We are greatly honored ______ your kind presence, sir.a. for b. about c. by d. asII. 完型填空1. ReceptionistR ClientCR: Good afternoon, sir. May I help you?C: Yes, please. I have just __1__ from Hong Kong. Could you let me __2__ a room for this evening?R: Have you made a__3__, sir?C: I39。m afraid not. R: __4__ people do you have, please?C: Just one. I’m alone.R: Just a moment, please. I __5__ check if there is a room available… Oh, sorry, sir. __6__ the rooms are booked up. But I think we will be able to make __7__ arrangement__8__ six o39。clock this evening, If you need a room __9__now, would you like me to __10__ with somewhere else __11__ .you?C: __12__ .I should say I__13__ to stay here. A friend of__14__ highly__15__ your hotel to me.R: Did he?C: Yes, indeed.1. a. get b. arrived c. got d. fly 2. a. to book b. book c. to have d. have3. a. invitation b. reservation c. recognition d. tradition4. a. How many b. How much c. What d. Are there many5. a. must b. need c. want to d. have to6. a. Half b. All c. Almost d. Nearly7. a. any b. a little c. some d, a few8. a. about b. before c. after d. until9. a. after b. right c. unless d. about10. a. ask b, contact c. get in touch d. call at11. a. for b. to c with d. at12. a. Yes, please. b. No, thanks c. Certainly d. Oh, I’m sorry13. a. hate b. suggest c. remend d. prefer14. a. mine b. my c. his d. our hotel15. a. prefer b. like c. remended d. tell2. Bell CaptainC Mr. BellowBC：Good morning .May I help you?B：Yes, I’d like to_16_ to Guilin on Saturday. Could you book tickets _17_ me?C：You _18_ book the tickets five days_19_. Now it’s the _20_ for _21_ , you know. Sorry to say all the tickets _22_ up.B：No tickets! What _23_! But I…C：I wonder if you’d consider going there_24_train instead. You can have train tickets and they are much_25_, actually.B：Well, it seems we’ll have to take the train.C：What time would you like _26_?B：At noon, _27_.C：_28_ tickets do you need?B：Two _29_ , please.C：Will 2:15 be _30_?B：Yes, that’ll be fine 16. a. flying b. fly c. to fly d. flight17. a. for b. with c. of d. to18. a. must b. have to c. may d. need to19. a. in advance b. before c. ahead of time d. age20. a. slack season b. off season c. busy time d. busy season21. a. traveling b. traveled c. travel d. trip22. a. is booked b. are booked c. is confirmed d. are sold23. a. pity b. a shame c. luck d. lucky24. a. on b. in c. by d. with 25. a. cheapest b. cheap c. more expensive d. cheaper26. a. to leave b. leaving c. going d. start27. a. if possible b. when impossible c. if impossible d. as possible28. a. How much b. How many c. What about d. what29. a. hard berth b. soft seat c. soft berths d. hard seats30 a. all right b. fine c. good d. OKIII. 中英互譯1. 請告訴我你將住多久？2. 我查一下到客單。3. 今晚6:00后，我們可以為你安排一個客房。4. 我今晚為你安排個單人房間5. 你有沒有確認預(yù)定的信6. 接待員的職責(zé)是什么？7. 請?zhí)钸@張登記表。8. 我想知道附近有沒有旅館.9. 你預(yù)付了嗎？10. 我們應(yīng)當(dāng)滿足客人的合理要求.11. 我希望您玩得痛快12. 請告訴我你準(zhǔn)備何時離店。13. 你不妨到那里去喝杯咖啡。14. 那個包房客人在我們飯店住了兩年。15. 我們應(yīng)該為所有旅客創(chuàng)造家外之家。16. I’d like to have a room that overlooks the Hangpu River.17. Would you please fill in the registration form?18. So far, many international hotels have been set up.19. It is very important to serve the guest heart and soul.20. If the plan changes, please inform the Front Office. Unit Three I. 選擇填空1. He couldn’t find his watch. His watch was .a. missing b. losing c. going away d. disappearing2. A：What time does our plane leave? B：In two hours． We ______better go to the airport right now．a(chǎn). would b．should c. had d．will3. Do they ____ your baggage free of charge?a. do service for b. take care of c. ge