【正文】 Front OfficeUnit One I. 選擇填空1. Would you like breakfast? From this sentence we know that the reservationist wants to know _________.a. what time the guest would like to get up b. whether the guest would like to have his breakfastc. if the guest wants his room including breakfast d. what kind of breakfast the guest would like 2. There are over 300 rooms of international standard, ____ single rooms, double rooms and suites.a. excluding b. they are c. besides d. including3. We can confirm 10 rooms ________ five days．a(chǎn)．within b. in c. on d. for4. To find out your Client39。s name，you may ask，___________ a. What39。s your name? b．Your name?c. Could you give me your name，please? d．Your name is...?5. I don39。t know, but it could be _______ from seven to ten days.a. today b. something c. a week d. anything6. All the rooms _______.a. booked up b. are booked up c. is booked up d. are to be booked up7. Receptionists have ____________ information about walkin guests.a. a little b. few c. little d. a few8. Will you e this evening? Yes, I ______.a. am b. won’t c. do d. promise9. Please hold on a moment and I39。ll see if I can ____ you _____.a. pull，up b. put，through c. fill，in d. check，up10. A reservationist is a hotel employee _________.a. who is answering the guest’s information b. who would like to reserve a room in the hotelc. who is making a call at the Reception Desk d. who is in charge of reservation.11. Unfortunately, we are fully __________ for single rooms, but I can book you a double.a. booked up b. booked c. book d. being booked up12. For one night, the hotel _____________ would be 200 yuan.a. costs b. cost c. expenses d. charge13. Could you confirm ten rooms for a week _______ a group reservation for our Travel Service?a. with b. by c. through d. as14. ______what he said, we have to wait in the lobby.a. According to b. In case c. As soon as d. By the way am sorry。 we don’t have any spare room. But I can you the Park Hotel.a. remend … to b. show … up c. put … up d. get in touch … with16. His pany will cover a11 the______ for him.a. expenses b. money c．charge d．discount17. Can you give me the flight number, please, _________ the plane is late?a. so that b. for c. in case d. for fear that18. To reserve a room means ___________.a. to live in a room b. to clean a room c. to book a room d. to share a room,19. Our hotel is located ______ Huashan Road _____ the western district of Shanghaia. on, on b. in, in c. on, in d. in, on hotel is _____the end of the street．a(chǎn). at b．on c．in d. between21. If the doctor es, please __________ him _______. a. let…in b. lead…to c. escort …to d. take …up22. You can go and ask him for help_______ you need a hand.a. by the way b. in case c. as well d. just now have to see ____ there is a room available .a. if b. when c. why d. that24. ___ the hotel rules, you are required to wear your name tag at work.a. According to b. Accorded to c. In case of d. By25. Now Mr. Bellow is ____ at Huatian Hotel through a call. a. doing a reservation b. making a reservation c. doing a book d. making a book26. Could I ______ later than my original booking?a. check in b. check out c. e back d. get up27. According ____ the regulation, all damages must be paid for.a. to b. with c. at d. for28. There is a 10 percent ___________ for group reservation. a. expenses b. money c. charge d. discount29. Do you have a letter or something _____ the reservation.a. conforming b. confirming c. making d. none of the above30. I’ll e to your help ____. a. in cases b. in any case c. on any case d. at any case31. We can only ____ a room from the 7th to the 11th.a. check b. book c. charge d. confirm32. Sorry, we won’t be able to ______ you a room for the first of May. a. have b. let c. guarantee d. check33. A: I am going to the museum tomorrow. B: Would you let___________ with you?a. me go b. me to go c. that I go d. me going34. He is the only son. The young parents __________do what he wants.a. let’s b. let us c. let him d. like to35. “Let him .” the women said angrily.a. go b. to go c. goes d. going36. Oh，sorry. Let _____a check again．a(chǎn)．I have b. me to have c. me having d．me have37. Let me____. That39。s the charge for the drinks．a(chǎn)．to see b．think c．see d，look at38. Let’s ______ the elevator on the left going upstairs.a. not to take b. to take c. do not take d. not take39. Let me ____ him up and see if he is in his room.a. to ring b. ring c. to call d. ringing40. She is a reservationist, ______.a. So am I b. So did I c. I am so d. Yes, I am too.II. 完型填空1. R: Reservationist C: ClientR: Reservations. Can I help you?C: I’d like to book a single room 1 shower for Mr. George Smith. He 2arrive on the 20th this month.R: How long will he 3?C: I don’t know, but it could be 4 from seven to ten days. R: Then we can only confirm a room from the 20th to 27th. We won’t 5 guarantee him a room 6 the 27th.C: What 7 there isn’t 8 room then?R: 9, sir. We can either put him on a 10 or find him a room in a 11hotel.C: Fine. How much do you 12 a single room with breakfast?R: It’s 500 Yuan RMB 13 one night. How will he be paying, sir?C: His pany will 14 all the 15 for him and will send you a check right away. R: Thank you, sir.C: Thank you. Goodbye.1. a. for b. with c. of d. have2. a. plans b. shall c. plan to d. plans to3. a. be staying b. stay c. be stayed d. be arriving4. a. something b. nothing c. any day