【正文】 ss/Security ? eCRM ? eMarketing ? WCMS …. ? eBusiness Transformation ? ??? ?? ? ???? ? ??? ???? ? ???? ? ??? ???? ? ??? ?? ???? ? ?? ? ???? ? ???? ? ????? ? eOffice Solution Planning ????? ??? ????? ??? ? ???? ? ???? ?? ? ???? ? ???? … .. ???? ? ?? (?? )?? ? ???? ? ?? /?? ?? ? ??? ?? … . ???? ? ???? ? ???? ? ????? ? ?????? …… ???? ? ??? ?? ? ??? ?? ? ??? ?? ? ???? … .. ???? 45% 15% 5% 35% ? ???? ???? ?? ??? . KMS EIS EDMS SCM CRM Solution amp。 Service SI Development amp。 Solutions GW ERP How convenient would it be, if we can view all the numerous information scattered on the inter, such as Intra, GroupWare,(ERP),(CRM),(SCM) gathered in single screen? ? eBiz Solution???? eCRM 2022 2022 2022 SMS CMS PMS EIP ERP SCM Electronic Decision Making Email Eboard Schedule Management MIS Name Card Management Career Management Human Relationship Management Survey messenger ? Solution amp。 Service eagleOffice GW eagleOffice Defense Defense, the Agency for national security institution etc. Finance Bank, Insurance, Security, Credit Card, Investment Trust etc. Chemistry Petrochemical, heavy chemical/ explosive/energy etc. Service Distribution /service/leisure/ educational institution etc. Public sector Government anization/ government investment institution etc. Industry Machine, construction, assembling, equipment etc. SI MU Business Fields Business Fields : SI MU ? Company Organization Company Organization eBiz Solution Consulting Inter Biz System ? Organization Planning amp。 Public Supporting Team President amp。 CEO ? CS team ? Biz 1 team ? Biz 2 team ? Biz 3 team ? Sales 1 team ? Sales 2 team ? SI System team ? SI Develop team ? Sales 1 team ? Sales 2 team ? Automation team ? Network team ? Consulting 1 team ? Consulting 2 team ? Consulting 3 team ? eBiz team ? Solution team SI MU INFRA MU Consulting MU Ramp。D MU BSP MU INFRA MU ? sales 1 team ? Sales 2 team ? Automation team ? Network team Consulting MU ? Consulting 1 team ? Consulting 2 team ? Consulting 3 team Ramp。D ? eBiz team ? Mbiz team SI MU ? Sales 1 team ? Sales 2 team ? SI System team ? SI Develop team BSP MU ? CS team ? Biz 1 team ? Biz 2 team ? Biz 3 team ? Organization How to reach online user and provide Customised Indepth product information? How to sell products and process orders Over the Web? What are new offerings, unique to the Web? How to revolutionise business models and shift value creation? Product/Service Innovation Business Model Innovation Marketing Innovation Channel Innovation Source : Arthur ? eBusiness Perspective ( eBusiness ?? ?? ) Channel Enhancement Value Chain Integration Convergence Industry Transformation ? ?? ??? ??? ?? ?? ? ?????? ??? ??? ?? ? ?? ?? ? ?? ?? ? ?????? WinWin?? ? ?? ?? ??? ?? ? ?? ? ???? ??? (? : ??? ) ? ?? ???? ?? , ?? ?? ??? ? ???? ? ???? ?? ?? : PwC ? eBusiness? ???? ? Web SI Web SI Consulting Web Applications Web Solutions ? eBiz / Mbiz eBiz Consulting e Biz Integration eBiz Solutions ? eBiz Total eTotal Consulting e Biz Total Integration e Biz Total Solution Business Value 100? 250? 300? ? ?? ??? ?? ? ??? ?? ?? 120? 400? 700? Degree of Innovation ? ???? ?? ? ??? ?? ???? ? Web build Web Planning Design/Component % % % % % % ???? ??? ? ???????? ??? ?? ??????? ??????? ??????? ????? ? ?? ???? ????? ????? ?? : ????? ? eBiz Service amp。 Solutions 10% 15% 20% 55% 2022 Web Service amp。 Solution eBiz Consulting SI Service amp。 Solution Network Integration 50% 15% 10% 10% 15% 30% 20% 30% 7% 10% 5% SCM CMS ERM ERP KMS HRM ? SCM (Supply Chain Management) 2022 2022 ? ERM (Enterprise Resource Management) ? SI Development amp。 Solution