【正文】 ..................................121. 管理方案的確定 ................................................................................................................121. 方案順利實(shí)施的保證措施 ................................................................................................121第十一章 調(diào)試、驗(yàn)收方案 ............................................................................................................1231. 工程測(cè)試方案 ...........................................................................................................................123. 機(jī)房照度測(cè)試 ....................................................................................................................123. 接地系統(tǒng)測(cè)試 ....................................................................................................................123. 溫濕度檢測(cè) ........................................................................................................................123. 正壓測(cè)試 ............................................................................................................................124. 潔凈度測(cè)試 ........................................................................................................................124. 綜合布線系統(tǒng)測(cè)試 ............................................................................................................124. 機(jī)房環(huán)境與設(shè)備監(jiān)控系統(tǒng)測(cè)試 ........................................................................................126. 空調(diào)系統(tǒng)測(cè)試 ....................................................................................................................1262. 工程各系統(tǒng)聯(lián)調(diào)方案 ...............................................................................................................126. 空調(diào)與通風(fēng)系統(tǒng)聯(lián)調(diào) ........................................................................................................126. 照明系統(tǒng)聯(lián)調(diào) ....................................................................................................................127. 動(dòng)力電源系統(tǒng)聯(lián)調(diào) ............................................................................................................128. 弱電系統(tǒng)聯(lián)調(diào) ....................................................................................................................1293. 工程驗(yàn)收方案 ...........................................................................................................................130. 工程驗(yàn)收依據(jù) ....................................................................................................................130. 工程驗(yàn)收步驟 ....................................................................................................................1318第十二章 各售后服務(wù)體系及方案 ................................................................................................1331. 售后服務(wù)及承諾 ...................................................................................................................1332. 技術(shù)支持與培訓(xùn)方案 ...........................................................................................................1343. 技術(shù)支持服務(wù)方案 ...............................................................................................................134. 我機(jī)房公司的技術(shù)支持服務(wù)模式 ................................................................................134. 客戶經(jīng)理基本流程 ........................................................................................................136. 我公司對(duì)技術(shù)支持方案的保證能力 ............................................................................138. 健全的供應(yīng)鏈和廠家技術(shù)共享政策 .....................................................................138. 健全的機(jī)房運(yùn)行管理維護(hù)規(guī)范和應(yīng)急預(yù)案 .........................................................138. 專業(yè)技術(shù)人才 .........................................................................................................138. 完善的客戶檔案管理: ...........................................................................................1384. 質(zhì)量保修期內(nèi)的服務(wù)計(jì)劃 ...................................................................................................138. 人力資源安排 ................................................................................................................138. 故障服務(wù)響應(yīng)時(shí)間 ........................................................................................................138. 備件供應(yīng)承諾 ................................................................................................................139. 保證期內(nèi)機(jī)房各子系統(tǒng)服務(wù)工作及計(jì)劃 ....................................................................139. 綜合布線 .................................................................................................................139. 設(shè)備集中監(jiān)控子系統(tǒng) .............................................................................................140. 建筑裝飾 .................................................................................................................142. 電氣工程 .................................................................................................................1425. 培訓(xùn)計(jì)劃 ...............................................................................................................................142. 精密空調(diào)及通風(fēng) ............................................................................................................142. 現(xiàn)場(chǎng)培訓(xùn) .................................................................................................................142. 中級(jí)維護(hù)培訓(xùn) .........................................................................................................143. UPS 和電池 .....................................................................................................................144. 綜合布線 ........................................................................................................................144. KVM 系統(tǒng) .........................................................................................................................145. 機(jī)房環(huán)境和設(shè)備集成監(jiān)控系統(tǒng) ....................................................................................145. 機(jī)房建筑裝飾 .................................................................................