srvp,contactcenter職位描述-資料下載頁
2025-06-19 14:53本頁面
【正文】 ustomers through excellent customer service and valueadded solutions.? Work with internal CRM and marketing departments to acquire, develop, retain and winback high value customers by adopting CRM business concept.? All? Profit amp。 Loss? Internal customer satisfaction? External customer satisfaction? Staff attrition 操作層面管理類? 制定本部門的組織機(jī)構(gòu)、職位編制和職責(zé)分工? 負(fù)責(zé)下屬員工的招聘、任免、考核、晉升和調(diào)配，以建立、領(lǐng)導(dǎo)及激勵(lì)高效團(tuán)隊(duì)? 負(fù)責(zé)部門日常工作管理，監(jiān)督檢查本部門人員遵章守紀(jì)及工作落實(shí)情況? 解決部門內(nèi)工作協(xié)調(diào)和人員溝通，營造良好工作氛圍全部部分內(nèi)部滿意度新員工試用期流失率
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