【正文】 scale mercial and residential townships in six cities – Kolkata, Bangalore, Mumbai, Chennai, Hyderabad and New Delhi 57 The Indian automotive industry has grown at a staggering pace over the last few years The US$ b industry has registered a CAGR of 17 % between 1998 2022 and is projected by ACMA to grow at a 15 % CAGR till fiscal 2022 The opening up of the sector over the last decade has caught the attention of global auto majors In the 1990’s, economic liberalization allowed foreign automakers such as Hyundai, Ford, Toyota and GM set up base in India They also persuaded their overseas ponents suppliers to set up local manufacturing bases in India For example, Delphi followed General Motors and opened their plant in the state of Gujarat in 1995 and Visteon followed Ford in 1998 Opportunities in Auto Components 58 Opportunities in Auto Components ? Present Industry size US $ By 2022 US $ 17b ? Total Exports By 2022 US $ 78b ? Key Features Suitability as a low cost manufacturing base for MNCs Costs 20 30 % lower, pared to USA High product quality, superior design amp。 engineering capabilities * Source: ACMA 59 ? The Indian Outsourcing industry is moving up the value chain ? It is BPO today but the future is for Knowledge Process Outsourcing (KPO), Financial Process Outsourcing (FPO) and Legal Process Outsourcing (LPO) ? It is providing value through domain expertise rather than process expertise ? India, in the new knowledge economy, is all set to emerge as a global KPO,FPO and the LPO hub ? It is estimated to capture 71 % of the world market by 2022 against 56 % today giving it a market of US $12 b ? There are new opportunities, given that there is a serious shortage of quality teachers, in the USA Opportunities in Outsourcing 60 ? The remote education market is expected to be US $ 15 b by 2022 ? The current leaders are Engineering design – US $ 400 m, basic data search, integration and management – US $300 m and Biotech and Pharma – US $ 280 m ? The Compounded estimated annual growth of KPO for India is 50 % whereas BPO will grow at about 30 % ? KPO is expected to engage 250,000 people by 2022 ? It will be in areas such as biotechnology,animation and graphics,design in aerospace amp。 automotive, health care, pharma research, learning solutions, data management, customer analytics and entertainment ? FPO will include insurance underwriting, risk assessment, equity research and corporate market research Opportunities in Outsourcing 61 The ongoing buoyancy in India’s spending, arising from the changing demographics and the resultant rise in ine levels, has resulted in a distinct consumer preference for valueadded products across the retail spectrum, providing a platform for the rapid growth of the retailing sector which could emerge as one of the fastest growing sector in ing years ? Organized retailing industry to rise from US $ 4b to US $ 15b by 2022 The total retailing industry, estimated at US $ 200b is largely in the unanized sector with anized retailing accounting for less than 2 % (US $ 4b) ? The anized retailing segment to grow fourfold in 5 years ? According to NCAER, the Indian middle class (household ine between US $ 4,500 – 23,000) currently at 92m, is expected to cross 153m by 2022 ? Substantial mall construction: The number of malls is expected to rise from the current 40 to around 250 by 2022 ? Close to 50m sq. ft. of retail space is expected to be developed over the next 5 years Opportunities in Retail Sector 62 WINNING ATTITUDE 63 ? Differentiating themselves through the products and services they provide ? Standing out by creating special interfaces with their customers and building unique ways by which they can be held accountable by them ? Building a very strong quality story ? Benchmarking innovations against well set, globally accepted standards and aim for targets, creating an environment and culture of innovation within the anization ? Developing systems to nurture innovation making full use of the availability of information and by rightful dissemination of knowledge to foster goal driven innovation ? Building efficient processes to cut time to market ? Providing opportunities to their people to do roles that go beyond their existing work profiles ? Providing continuing education It Is All About Attitude Management 64 ? Need to tone up their skills ? More adaptive thinking ? Greater entrepreneurial drive to find new horizons of growth with a petitive spirit ? Foresight with a fierce unrelenting passion to execute and act today to improve the future ? Bring change more aggressively and lead the anization to implement sustainable changes ? Energizing their team and inspiring them for excellent team performance ? Delegating authority to allow people to perform It Is All About Attitude – Business Person 65 ? Ability to reach out to a wide international work for ideas and problem solving ? Understanding on how things get decided and done ? Using customized strategies to influence specific stakeholders ? Executive maturity and emotional wisdom to respond to others and embody the aspirations of ones anization ? Inner strength to do the right thing at the right time ? Courageous dedication to super ordinate goals, doing what is right and what will make India great ? To keep learning and be abreast of new technology It Is All About Attitude – Business Person 66 THANK YOU