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【正文】 2022 by Prentice Hall Problem Solving Is a Continuous FourStep Process Essentials of Business Information Systems Chapter 1 Business Information Systems in Your Career Figure 14 During implementation and thereafter, the oute must be continually measured and the information about how well the solution is working is fed back to the problem solvers. In this way, the identification of the problem can change over time, solutions can be changed, and new choices made, all based on experience. Understanding Information Systems: A Business ProblemSolving Approach 169。 2022 by Prentice Hall Understanding Information Systems: A Business ProblemSolving Approach ? Four elements of critical thinking: ? Maintaining doubt and suspending judgment ? Being aware of different perspectives ? Testing alternatives and letting experience guide ? Being aware of anizational and personal limitations The Role of Critical Thinking in Problem Solving Essentials of Business Information Systems Chapter 1 Business Information Systems in Your Career 169。 2022 by Prentice Hall Understanding Information Systems: A Business ProblemSolving Approach ? When firms cannot achieve their business objectives, these objectives bee challenges ? Information systems often present solutions to these challenges The Connection Between Business Objectives, Problems, and Solutions Essentials of Business Information Systems Chapter 1 Business Information Systems in Your Career 169。 2022 by Prentice Hall ? TransAlta ? MLB ? 7Eleven Stores ? Whirlpool ? Blockbuster ? China Tele 169。 2022 by Prentice Hall Essentials of Business Information Systems Chapter 1 Business Information Systems in Your Career ? Success in today’s job market requires a broad set of skills ? Job candidates must have problemsolving skills as well as technical skills so that they can carry specific tasks Information Systems and Your Career 169。 2022 by Prentice Hall Essentials of Business Information Systems Chapter 1 Business Information Systems in Your Career ? Accounting ? Finance ? Marketing ? Operations Management in Services and Manufacturing ? Information Systems How Information Systems Will Affect Business Careers Information Systems and Your Career 169。 2022 by Prentice Hall A Top Information Manager Puts Business Before Technology Essentials of Business Information Systems Chapter 1 Business Information Systems in Your Career ? Read the Focus on People and then discuss the following questions: ? What problems and challenges does Sonic face? ? How is it trying to solve these problems? ? What alternative solutions are available? ? Is CIO Mitchell Gregory a good problem solver for this pany? ? Why or why not? Information Systems and Your Career 169。 2022 by Prentice Hall Interactive Session: Sonic Corporation Essentials of Business Information Systems Chapter 1 Business Information Systems in Your Career ? Visit Sonic’s Web site at ? How does Sonic’s Web site enhance its business? ? Who is the target audience of the Web site? Is there more than one target audience? ? What would make the Web site better? ? How does Sonic’s Web site pare to the sites of its petitors, such as McDonald’s, Burger King, Wendy’s, Checkers, and Jack in the Box? Information Systems and Your Career 169。 2022 by Prentice Hall Some basic terms ? IS: information systems ? IT: information technologies ? MIS: management information systems ? CIS: puter information systems ? BIS: business information systems ? MSS: management support systems ? DSS: decision support systems
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