【正文】 qualifying acplishments, consider describing the process, depicting the environment and including the personal characteristics that a future employer would consider valuable ?Before: Increased sales through coldcalling, followup and account management. ?After: Consistently grew revenue and profits in a rapidly changing environment through aggressive coldcalling, persistent followup, and relationshipfocused account management. This information is confidential and was prepared by Bain amp。 Company solely for training purposes。 it is not to be relied on by any 3rd party without Bain39。s prior written consent. 35 Start your action statements with action verbs ? To project proactiveness and a strong cando attitude This information is confidential and was prepared by Bain amp。 Company solely for training purposes。 it is not to be relied on by any 3rd party without Bain39。s prior written consent. 36 Here are some examples of achievement statements ? Developed a more integrated working relationship with the American parent pany leading to significant economies of scale ? Introduced a puterised Credit Control and Debt Collection system. This reduced debtor days from 55 to 44 within 6 months from introduction ? Cut inventory levels by SGD 1mn over 2 years by introducing new inventory control procedures, at the same time improving stock availability by 10% ? Ensured IS09001 quality standards were met or exceeded and conducted regular quality audits leading to enhanced efficiencies which saved the pany SGD ? Learnt new graphics package and used this to improve presentations for sales force. Feedback suggested this was well received by clients and contributed to the pany achieving a 20% increase in sales in my area ? Devised and implemented a new sales training programme which resulted in a 37% increase in new business ? Together with the Marketing Manager, designed and produced the pany39。s quarterly catalogue ? Fostered good relationships with new suppliers. Negotiated and improved terms and quality of supply, which reduced manufacturing costs by 60% ? Developed a new system for generating sales leads which was adopted throughout the group, resulting in a 30% improvement in sales performance with the same number of sales executives This information is confidential and was prepared by Bain amp。 Company solely for training purposes。 it is not to be relied on by any 3rd party without Bain39。s prior written consent. 37 ? Introduction ? Job target ? Sections of the resume Contact information Summary and highlights Work experience Education and training Extra curricular activities ? Design elements and formatting ? Cover letters ? Fe dback from recruiters This information is confidential and was prepared by Bain amp。 Company solely for training purposes。 it is not to be relied on by any 3rd party without Bain39。s prior written consent. 38 Only include relevant education and training ? Do not overload with dates, schools, colleges, certifications and so on ? Only state what is relevant for the status of the job you are seeking ? List courses in order of significance ? List the name of your degree first, then institution/location, graduation date and if relevant major/minors ? Include any specialist training undertaken which may be appropriate to your next appointment, together with membership of professional bodies ? Unless you graduated recently there is no need to include high school and other education before university ? Provide grades only if they are good This information is confidential and was prepared by Bain amp。 Company solely for training purposes。 it is not to be relied on by any 3rd party without Bain39。s prior written consent. 39 ? Introduction ? Job target ? Sections of the resume Contact information Summary and highlights Work experience Education and training Extra curricular activities ? Design elements and formatting ? Cover letters ? Fe dback from recruiters This information is confidential and was prepared by Bain amp。 Company solely for training purposes。 it is not to be relied on by any 3rd party without Bain39。s prior written consent. 40 Do not state all your personal interests and extracurricular activities ? Only those which are relevant or might serve as a fortable topic for discussion at interview ? Think about which of your interests can be used to demonstrate qualities of leadership, fitness, intellectual capacity, etc. ? Be brief and accurate This information is confidential and was prepared by Bain amp。 Company solely for training purposes。 it is not to be relied on by any 3rd party without Bain39。s prior written consent. 41 ? Introduction ? Job target ? Sections of the resume Contact information Summary and highlights Work experience Education and training Extra curricular activities ? Design elements and formatting ? Cover letters ? Fe dback from recruiters This information is confidential and was prepared by Bain amp。 Company solely for training purposes。 it is not to be relied on by any 3rd party without Bain39。s prior written consent. 42 Pay attention to layout and format also. Here are the key design elements ? Not necessary to stick to one page. Use 12 pages to present all relevant information properly ? Use italics if needed but don’t overdo it ? Do not use more than two font type/sizes, avoid CAPS amp。 minimise underlining ? Use font size 1012 not smaller ? Do not justify the text. A ragged right edge is much easier to read ? Ensure margins have enough space for employer ments amp。 use lots of white space so key points are easy to see This information is confidential and was prepared by Bain amp。 Company solely for training purposes。 it is not to be relied on by any 3rd party without Bain39。s prior written consent. 43 Ch