【導讀】中國最大的管理資料下載中心。高級商務英語口語目錄。正式商業(yè)交流–研討會。研討會各個程序及常用句型。做好的聽眾，做好的領(lǐng)導者。提出批評觀點的技巧

　　

【正文】 w is the easiest part of the presentation to prepare. 中國最大的管理資料下載中心 (收集 \整理 . 大量免費資源共享 ) 第 25 頁 共 195 頁 The body This is the main content of the presentation. How it is anized will depend on the type of presentation. It should be anized logically to match the overall purpose of the presentation. The ending The ending usually does two things. It reviews the information and ideas that were presented in the body of the presentation. This is called the summary. “As you can see, these improvements increase fuel efficiency and allow us to lower our production costs.” It restates the main purpose of the presentation which was stated in the introduction. This is called the conclusion or concluding statement. 中國最大的管理資料下載中心 (收集 \整理 . 大量免費資源共享 ) 第 26 頁 共 195 頁 “I am sure these improvements will allow us to win back our market share.” ? Delivery skills 1. Look anized The audience will have confidence in someone who seems to know what he or she is doing. Arrange your papers on the desk. Check the OHP（ overhead projector） . Put your bag in a suitable place. Put your notes in a suitable place. Change the seating arrangement if you don?t like it. Check that everyone can see you and your visual aids. 2. Use natural gestures Don?t try to be a great actor. Rely mainly on the content of your presentation, not on acting skills. Use the same gestures you would use if you were explaining the same thing to a colleague in a onetoone conversation. To ensure that you use gestures naturally, avoid clasping your 中國最大的管理資料下載中心 (收集 \整理 . 大量免費資源共享 ) 第 27 頁 共 195 頁 hands behind your back, clasping them in front of you, or placing them on your hips. If you are holding notes, try to hold them in one hand, leaving your other hand free to make gestures. 3. Eye contact Look at individual members of your audience, just as if you were having a conversation with them. Don?t bury your head in your notes. Try not to look at the ceiling when you can?t remember what to say. 4. Signaling In writing, you use paragraphs to show the parts of your presentation. In presentations, you have to do it in other ways. You can use verbal techniques and nonverbal techniques. Verbal techniques involve using a mixture of linking phrases, intonation, and pauses. Nonverbal techniques can include changing positions, turning pages of your notes, and changing the OHP slide. 中國最大的管理資料下載中心 (收集 \整理 . 大量免費資源共享 ) 第 28 頁 共 195 頁 5. Pronunciation Make sure you know how to pronounce the words in your presentation. Be particularly careful of words that are used in both your language and English. These words can be false friends. 6. Avoid distractions A hole in your shirt will get attention, but it will divert attention from what you are saying. So will the following: ? Passing round things for your audience to look at while you are speaking. ? Having a slide displayed on the OHP while you are talking about something else. Part III Let’s Talk Business Pulling It Out of Thin Air What to say when you fet what to say 中國最大的管理資料下載中心 (收集 \整理 . 大量免費資源共享 ) 第 29 頁 共 195 頁 It39。s like when a plane hits an air pocketyour intestines throb in your brainpan. You39。re flowing smoothly through your presentation (without notes or with bulleted notes that suddenly no longer make sense) and wham! You go blank. There39。s nothing upstairs. Nothing online. Your mind is as blank as a blackboard in August. You lick your lips, clear your throat, and say uh enough times to jumpstart an outboard. Your eyes begin to dart about in desperation, and as the internal pressure mounts, the real signals of distress pour out: giggling, blushing, and embarrassing true confessions of just how lost you really are, revealing only your lack of preparation and diminished professionalism. WHAT TO DO First, use an ounce of prevention. Rehearse out loud frequently enough to internalize your message. Strangely, if you try to memorize your remarks, you39。re almost sure to go blank. Understand why you39。re speaking the words you choose, and say them in rehearsal until you have a gut feeling for the essence of your message. Use your visuals as a road map, if possible. Using graphic images or bullet points, rely on your visuals to keep you on track. Visuals 中國最大的管理資料下載中心 (收集 \整理 . 大量免費資源共享 ) 第 30 頁 共 195 頁 should not serve as a script, but rather as a series of trigger points that generate discourse. Keep your notes nearby. Make sure they39。re written in large, colorful writing. They39。ll be easy to read when you39。re under pressure. Focus your eyes on one person in the audience when you go blank. They39。ll think you39。re being forceful and dramatic. Then, after about four seconds, move your eyes to another person. Do it again. Keep doing this through the silence until your brain es back to life. Repeat what you just said. Using repetition is a good speaking technique anyway. Keep repeating yourself until your mind clicks into gear. Or say something that parallels your subject, and cha