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話接受處理時:“您好!請問要辦理什么業(yè)務(wù)?”“請出示本人駕駛證和車輛行駛證。”發(fā)現(xiàn)證件不齊時:“對不起,您還需帶好證件(材料)才能處理有關(guān)業(yè)務(wù)?!卑l(fā)現(xiàn)不是車主本人時:“對不起,行政處罰只針對違法當(dāng)事人,您不能代為受理,請讓本人前來接受處理。”(二)違例處理業(yè)務(wù)六句話要求當(dāng)事人確認(rèn)違法事實時:“現(xiàn)在向您出示違法行為證據(jù)材料(像片、錄像等),請注意查看,如有疑問,您可以提出。”處罰告知時:“您的行為違反了道路交通安全法律法規(guī),依據(jù)《道路交通安全法》第條和《道路交通安全法實施條例》第條(或其他法律法規(guī))的規(guī)定,對你處以元的處罰,并記分?!睂Ρ豢哿赳{駛證違法行為進行處罰時:“您的違法行為違反了交通法規(guī)(具體法規(guī)名稱和條款)的規(guī)定,依據(jù)(具體法規(guī)名稱、條款)的規(guī)定,對您處以元的罰款,并記分,同時暫扣駕駛證月,請您于暫扣期滿后(月日)來此領(lǐng)取?!痹谧鞒鎏幜P決定前,執(zhí)法窗口民警應(yīng)當(dāng)書面告知當(dāng)事人享有的權(quán)利,使用的服務(wù)用語是:“請您仔細(xì)閱讀告知書的內(nèi)容并簽名。您有權(quán)陳述和申辯?!睂`法行為處罰后告知當(dāng)事人繳款期限時:“請您持本決定書在15日內(nèi)到本市各銀行深銀聯(lián)易辦事繳款終端銀行繳納罰款,逾期不繳納的,每日按罰款金額的3%加處罰款,但加處 2 的罰款不超過罰款本金?!碑?dāng)事人拒絕在處罰決定書上簽名或者拒收時:“依據(jù)相關(guān)法律法規(guī)規(guī)定,您拒絕簽名或者拒收處罰決定書,法律文書同樣生效?!保ㄈ┓跑囘€證業(yè)務(wù)兩句話執(zhí)法窗口民警送達(dá)車輛發(fā)還憑證時:“請您在返還物品憑證上簽字,并妥善保存,到憑證指定的停車場領(lǐng)取車輛。謝謝合作!”執(zhí)法窗口民警發(fā)還駕駛證時:“請您在返還物品憑證上簽字,稍候為您提取駕駛證?!罢埬蘸民{駛證,謝謝合作!””第五篇:迎世博門急診窗口服務(wù)用語100句迎世博門急診窗口服務(wù)用語100句!/早上好。/中午好。/晚上好。How are you!/Good morning./Good afternoon./Good ?What can I do for you ? Can I help you? ?Have you any pany and translators? ,是男廁所還是女廁所?The toilet is over there, male or female? ,您是否需要? We supply hot water and you need it? ?(發(fā)熱、頭痛、牙痛、胸悶、氣喘、咽痛、腹痛、腰痛、咳嗽、流涕、行走困難)What’s wrong with you?(fever, headache, toothache, chest fullness, shortness of breath, sore throat, abdominal pain, lumbar pain, cough, swirl, difficulty , in walking)、年齡、性別,住址等。Please fill in your personal information on the registration ,我會通知您的醫(yī)生。Please wait a ’ll let your doctor know./ I’ll inform your ,請告訴我們。Please let us know if you need any ?Do you mind if I ask you a few questions? 。We need some information from 。我陪您去掛號、看病、取藥。Please wait a would like to usher you to take a registration, to see a doctor, to buy drugs, OK? ,請將體溫表放在舌下3分鐘(腋下10分鐘)。Please take a body temperature, and put the thermometer under tongue for three minutes(or under the arm for ten minutes.).,我?guī)湍?lián)系好嗎?There is the International Medical Center in our I help you to contact? ,我陪您過去。International Medical Center is on the 17th floor of the inpatient ’ll bring you to ?何種動物?When did you get hurt? Where is the wound? Any other wound? (做CT)。I’ll take you to the Radio