第二次作文精選五篇(編輯修改稿)
2024-10-21 12:39 本頁(yè)面
【文章內(nèi)容簡(jiǎn)介】 vide high quality service to to consumers’ needs are unstable, panies should give service personnels the power to satisfy the changing demand of consumers and recover the mistakes that the firm suggests positive benefits to empowering frontline service of these benefits include reduction in jobrelated stress, improved job satisfaction, greater adaptability, and better outes for customers.(367, 55)HAIDELAO, a Chinese local Hotpot City is very success in China, and it has set up many subbranches all around of the reasons for HAIDELAO’s success is the managers give employees some rights to make sample example, when consumers want to return some food that they do not need, the waiter has the right to return the food, and the waiters also have some rights to present some food and gifts to , promote teamwork can increase customer’s demands of various consumers are different, with the teamwork different service personnels can provide different services to satisfy the various demands of , employees will feel dismay when do service work for too long time, however, teamwork can release these negative a team, the members can encourage each other and provide a appropriate environmet to make team members keep passion for the service who feel sipported and feel that they have a team backing them up will be better able to maintain their enthusiasm and provide quality service.(368,58)For instance, when a team member meet problem in the working process, the other team members can help to solve the problem and fort the demoralized , when a team meet crisises, these team members can work together to think the suitable method to solve these can increase the efficiency in the working to teamwork, firms enhance the service employees’ ability to provide higher service quality, moreover, the encouragement environment can also enhance the desire of employees to provide hither service needed support systemsTo make sure service works are effieient and effective, the internal support systems are indispensable for a these internal support systems, it is hard for service personnels to deliver quality service to consumers no matter how much these workers examing customer service outes in Australian call centers, researcher found that internal support from supervisors, teammates, and other departments as well as evaluations of technology used on the job were all strongly related to employee satisfaction and ability to serve customers.(369 61)There are three methods that can be used for managers to make customeroriented internal support systems: measure internal service quality, provide supportive technology and equipment, develop serviceoriented internal these three methods, the most efficient and effective way is provide supportive technology and make sure service personnels can work efficient and effective, the suitable technology and equipment are the best peopleHiring the excellent personnel, training these people to deliver service quality, and providing the suitable internal support systems are important for the success of a , these work forces are flowed and the welltrained employees are very easy to be hired by the , how to retain the best people is an important question that the managers should we will discuss three strategies that can be used to retain the welltrained of all, manage
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