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under guarantee. I’m very disappointed at its quality. Staff: I’m so sorry for the inconvenience we have caused you. Would you please show me your receipt so that I can take down some details? Tim: OK. Here you are. Staff: We’ll get this cell phone exchanged for you in no time. Tim: Thank you. Listen, read and underline. Read and 讀對話,回答問題 ? does Tim go to the shop? ? ’s wrong with the cell phone? ? does Tim buy it? ? does Tim like the cell phone? ? the staff give Tim a refund or a replacement? 1. I bought this cell phone in your shop but there seems to be some problem with the battery. power of the cell phone cannot last for a whole day. bought it …and it ’ s still under guarantee. ’ m very disappointed at …. ’ ll get this cell phone exchanged for you in no time. Guide and plete. (教師 引導 ,學生思考 ) Sentences training : (1)I bought 這部手表 in your shop but it doesn’t work very well. (2) This puter 有問題 and when I 玩游戲 yesterday ,I found it 總是死機 . (3) I bought it 兩個月前 and it’ s 仍在保質(zhì)期內(nèi) . (4) I’ m very disappointed at 你們的售后服務 . (5) I’ d rather 換一雙鞋子 ,please . Look and talk. 兩人