【文章內(nèi)容簡介】 nsufficientinemployeeunitprocessofcargobandling ，lofhis5starsclassispared， putinexperientialdifference，servicestandardizationstillcanbedealtwith ，buttheserviceofflexibility ，individuationislackedrelatively ，betweenthebranch ，betweenpostcooperatetoreturninsufficienttacitunderstanding ， ，theemployeeenglishlevelofagleamofsuchasdownstage ，telephoneexchangeisnothigh ， ，enteroftenliveclientquantityislittle ， ，projectbequeathandmaintenanceproblemstilldidnotgetbesettlementedthoroughly ，createproductofpartialguestroomunqualified.（ subordinatelist3： maintenanceprojectdetailedlist） 8，basicgoodsconfigurationdidnotreachthedesignatedposition，causeguestroomproducttobenotperfected ， 第 12 頁 共 23 頁 haveplaceofroomof5starsclasstoreflect ，costlymovegenerally. （ subordinatelist4 ：chamberlainministryguestroomdidnotarrivearticledetailedlist ） 9 ，reationofbusinessaffairsfloor ， professionalbar ， ktv ，fitness ，tersapublichouseispursuiteats ， live ， amusement ，buyprocessofaseries ， ，themunicationtoolofemployeedidnotreachthedesignatedposition ， ，theproblemthatisaimedatexistence ， managementof4years，jobplansprotocol （ one ）， thesaleplans1 ，tryhardtogetherwithsaleministry ，developshareofjusticeblackmarket ， buildsalework ， ，makecountofhospitalityhistorydata ，oftenliveespeciallyguest ， 第 13 頁 共 23 頁 with“oftenliveguestcard“theformisbuiltbookministryski ，executecarryoutroomtosellsystemofintegralrewardsandpunishment ， ofdrivetotalstagepromoteconsciousness ， ，everymonthsofrentaltoguestroomrate ，rentalforeheadundertakestypeofformsforreportingstatisticsdividesagender， discussamongthemcasuseandeffectjointly，letemployeelook“participatein“management ，hackofclearunderstandinghotelguestroomisactualmanner.（ 2 ）， managementplans1 ，build“servicequalitychecksdetailedrules“ ，undertakebucklingdividingmakingtooffendingtheemployeeofthesystem ， ，build“optimalemployee“assessdetailedrules ，remendcandidatebysectionalpost ，bythebranchallemployeearepolled ， ，holdfinancialdepartment ， guestroomministry ，antechamberministrytobegineverymonthsregularlyharmoniou 第 14 頁 共 23 頁 smeeting ， chaireverymonthsbyturnsbysectionalchief ，greetingemployeeyongyueattends ，thequestionraisesbetweendifferentdepartmentemployee ，relevantsectionhasbeendoneharmonious ，afterharmoniousmeeting ，chairabranchtoallotharmoniouscontenttorelevantsectionwiththeformofmemorandum ， ，asalwaysdogoodbranchsanitationtheexaminationofappearanceofquality， appearance， courteous ceremonyworks， buildatmosphereofclassofhotelfaststar， ，theessentialfeaturethatservicequalityishotelbrand ，establishgoodbrandimage ，principalisthequalitythatpaysemployee ，theservicequalityofemployee ，firmdepartmentwillestablishsectionalqualitygroup ，bethefirstbyroomwuchiefinspector ，eachareaforemanispositivemember ，everyweeksofnonskedexaminationthathaswholesomequality， ， 第 15 頁 共 23 頁 thecontrolthatpassesservicequality ，wholesometoemployeequality ，seasonablepointoutmistakessothattheycanbecorrected ，contendforforthehotelachieve“5stars“hadlaidsolidfound ，characteristicisofferredtochangeaservicefortheguestonthefoundationofstandardization ，asusuallivesguestthisrespect ，bookpreparecheckofthesheetthatregister ， roomforits ，thefacilitiesfacilitiesthatserveshimtowantbeforehand（ waitlikereticle） 。givepapernotonefold“justiceblackdaily“ ， theproposalsendsafewvoguesexualpaper ，“citywallbulletin“ ，“qianjiangeveningpaper“wait。thebedtha tmakenightincreasesheartofnocturnalbedbit ，producetheadvantageofwesternstyle