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management 職位目的與職責(zé)職位目的(存在的理由,限制和目標(biāo))To build and manage a top class contact center which is the core customer service as well as sales transaction channel of the pany in terms of operation and technology in the PRC travel industry職責(zé)范圍(名稱、定義、該職責(zé)所要達(dá)到的結(jié)果/目標(biāo))責(zé)任級(jí)別(全部/部分/協(xié)助)衡量標(biāo)準(zhǔn)(數(shù)量、質(zhì)量)業(yè)務(wù)類戰(zhàn)略層面? To build the brand as benchmark for contact center operations in terms of operational management and technology in the PRC travel industry.? To maximize every opportunity