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2025-08-20 08:39 本頁(yè)面
【文章內(nèi)容簡(jiǎn)介】 ment registration reasonably. Promote service mode of real name registration Registration is necessary link for patients to have medical treatment. Correct, easy, quick registration process is a premise to have medical service. So carrying out realname booking registration is very important to improve the quality of outpatient service. Realname booking registration contains two meanings: the first one is the appointment, patients should have appointment with the hospital before to see a doctor on schedule and plete the registration。 The second one is the realname registration that requires the patients to show real name and effective identification number to plete appointment registration. The doctors check patients39。 identity according to the number and name when patients see a doctor. Strengthen publicity of realname appointment registration, so that patients will understand the way and superiority of appointment registration. We can propagandize this mode by advertising and man in the registered office and registration lobby。 Physicians and triage nurses can also be initiative to tell the patient about the appointment registration and referral appointment, collaborate with the mobile and tele panies to advertise it to publicity and promote gradually.
Strengthen credit management of hospitals and patients It is mon for patients and doctors to miss appointments and be late in realname appointments registration. According to reports, the rate of missing appointments by hospital patients reaches to more than l0% currently, even up to 50% . Doctors are busy with research, teaching, medical treatment and other meetings, so as to miss appointments with patients in many hospitals. Realname appointment registration not only inspects the honest service of doctors, but also develops a habit of honest booking of patients. Hospitals that carry out appointment registration should make a plan to arrange working hours of doctors, aiming to notice patients with an appointment in advance if the time has changed to avoid medical disputes due to changes in doctors39。 working arrangements. The hospital39。s appointment service may be adjusted according to the needs of patients dynamically, which asks the patients to pay close attention to the information and requires hospitals to update the information in time. System of booking medical service must have a sound process of hospital transfer courses to protect the benefit of patients and reduce medical of appointment registration service.
Simple coordination can not avoid the phenomenon missing appointment between doctors and patients pletely. So it is important to establish the necessary punishment mechanism after improving the coordination mechanism. On this basis, we can punish doctors or patients who miss appointments frequently referring to the system of bank credit. We can punish doctors who miss the appointment without a reason according to the hospital rules and regulations. It was necessary to create a certain reserve blacklist for the patients39。 malicious missing appointment, who can not participate in appointment register within a certain time. Build a unified service platform of appointment registration Service of appointment registration is the primary part of the system of medical appointment, which needs other auxiliary systems as support. Therefore, we should not only improve the way of appointment register, but also establish a prehensive platform of appointment treatment services. With the development of information technology,
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