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hrough the new product and the promotion price per month. The truth is we reached 150 tons in the first month and got 15 new customers. We developed our new business and gain satisfaction from our customers in the service we provided. With success of our project, I feel more confident to make more plans on business development and innovation in future. The above analysis and results identify that we had fulfilled our project. However, we are aware of some pending issues we need to be solved or improved, which I listed below. 1) Discount Ratea) After promotion period, customers satisfied with our service, but they might require a preferential price for high cargo volume. In such a case, we need to work out the discount rate based on the cargo volume. 2) New Requirementsa) It is required for a number of export demand strict wood furniture, apply to customs, inspection and quarantine, improve efficiency, shorten the time to declare, speed up the process.3) Detailed Operation Pending Issuesa) We picked up shipment from shipper by pallet cargo, which means maybe 10 boxes in one pallet. We moved the pallet cargo from ShenZhen port to Australia. When we delivered the shipment, consignee only accepted cargo by box. The problem is we could not check box one by one when we pick it up, but consignee will do that as they receive. It involves who will take the responsibility for the damaged box in the pallet. 4) Unexpected delay in the transportation.a) Due to the bad weather or traffic accident, it may not be easy to control the delivery time sometimes. However we could not wait the problem is solved by themselves. The solution is to ask driver or shipment pany reporting any delay to Customer Service timely. Customer Service will inform customer immediately after getting information and update to customer if any improvements. From the above results discussion, we know what we got and what we need to improve in our future job. The most importance is that it brought valuable experience on how to conduct a new product.ConclusionAs the project manager, I planed, implemented and successfully finished it from the beginning to the end. The project will open up new customers and impel potential clients for more business. Before the project, we took focus group, munication, telephone conversation, questionnaire and SWOT analysis in order to clearly understand our customers’ consideration and meet their demands. Meanwhile, we tried to contact more logistics pany to acquire more current information on Australia route between ShenZhen port and Australia in our filed so that we could draw out the reasonable and petitive terms. According to above information, I set up our strategy to run in this route. Each project will have its own characteristics, which will be reflected in the way the logistics pany organizes its approaches and activities. The importance to planning of above type of analysis is the recognition of those specific critical activities that our team must carry out effectively. Orientate our planning towards those activities and make sure that we take them into account when drawing up our action plan. Apparently, we worked out our concrete objective is to increase our cargo volume for another 100 tons per month on this routing and there will be another 10 new customers who will start cooperating with us.During the implementation of the project, we monitored its development by flowchart with timescale, internal meeting, internal files, customer files, group discussing and weekly report. I fully delegate responsibility and authority, thereby empowering the project team. My role is to facilitate and support the development and implementation of corrective actions if actual progress falls behind planned progress. The project is related to three main stations and all departments. So, spirit of teamwork appears to be the most crucial point to the successful project. Our team members are highly mitted and eager to achieve the project objective. All staffs feel a sense of unity and pride in these acplishments. Communication among us is open, frank and timely. There is a great degree of interdependency that members frequently collaborated and willingly helped each other with work beyond their own assigned tasks. At the time of the project is finished, we had internal meeting, face to face discussion with clients and questionnaire survey to evaluate the project. This project has been extremely successful in regards to meet our goals, which were laid out before the mencement of this project. Customers are satisfied with our quotation, cycle time, service, etc. By checking our internal business files, we have 15 new customers increase. Our cargo volume is also increased for 150 tons per month. Both the clients and our staffs enjoyed working on the project. On the contrary side, we also found our disadvantages that need to be improve in future. We finished this project successfully and reached our goal, it will be certain that we will benefit from it for our profit, customer quantity and new business which will also create other new logistics products. At the same time, it is invisible to improve our reputation, but that is what we need and the most valuable aspect on our pany longterm development. FOR TUTORS:You are required to provide betweentext ments on the student’s writing by using the “Edit” function or a contrasting font color to highlight your ments or suggestions. Please tick in the proper cell and write your overall ments in the box of “Tutor’s Comments” below. 評價指標Assessment Criteria評估(Acceptable/Revise)請打勾進行評估(√)合格需修改從與項目假設最相關的事實/變化入手,對顯著現(xiàn)象進行討論。Significant facts have been selected for discussion, starting with those most relevant to the hypothesis.數(shù)據(jù)分析與討論充分得當。The data is properly analyzed and discussed.明確闡述了數(shù)據(jù)與項目目標和假設的關系。The meaning of the data in relation to the original objective and hypothesis is made clear