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information in advance before a process is changed? Is this procedure defined internally and for ABT? 過程改變前,是否事先向 ABT 提供詳細(xì)的信息?有這個(gè)內(nèi)部程序嗎? Is there a documentary procedure for processing customer plaints (Defect analysis, responsibilities, petence, corrective actions, pliance testing)? 是否有一個(gè)處理顧 客投訴的程序化文件 ?(故障分析 ,職責(zé) ,能力 ,糾正 性行動(dòng) , 符合性測試) ? Maximun points: 滿分 24 Points awarded: 判給分 5. Personnel training 人員培訓(xùn) 0 2 4 6 8 0 2 4 6 8 0 2 4 6 8 中管網(wǎng)通用業(yè)頻道 : // 中管網(wǎng)通用業(yè)頻道 Are training programs ( . in quality techniques ) carried out for personnel? Is the training program documented, and records available? 人員的培訓(xùn)計(jì)劃實(shí)施了嗎(如:質(zhì)量技術(shù)培訓(xùn))?培訓(xùn)計(jì)劃是否文件 化 ? 培訓(xùn)記錄是否存檔 ? Are new employees or transferred employees provided with introductory information and training? 對(duì)新雇員或調(diào)崗者是否提供公司介紹和上崗培訓(xùn) ? Maximun points: 滿分 16 Points awarded: 判給分 6. Purchasing 采購 Are specifications / drawings for purchased products on file? 對(duì)于被采購產(chǎn)品的技術(shù)說明 / 圖紙是否存檔? 0 2 4 6 8 0 2 4 6 8 0 2 4 6 8 中管網(wǎng)通用業(yè)頻道 : // 中管網(wǎng)通用業(yè)頻道 Is ining inspection carried out and / or does the purchasing dept. demand a supplier test certificate? Are supplier audits carried out? 是否實(shí)施來料檢驗(yàn) /采購部是否要求供應(yīng)商提供檢驗(yàn)證書?供應(yīng)商審核 是否被實(shí)施? Are the QM measures ( . First sample releases, Inspection plans, Reliability test, Supplier evaluations) of subcontractors known and documented? 對(duì)分包商質(zhì)量管理系統(tǒng)的評(píng)估是否被知曉和 文件化?(如:首件確認(rèn), 檢驗(yàn)計(jì)劃,可靠性試驗(yàn),供應(yīng)商評(píng)估)? Can the quality and process ability of the purchased products be proved / documented? 被采購產(chǎn)品的質(zhì)量和加工能力被證明 /文件化了嗎? Does the supplier have a batch tractability system for purchased? 供應(yīng)商對(duì)于所采購的部件是否建立了一個(gè) 批次追蹤系統(tǒng)? Maximum points: 滿分 40 Points awarded: 判給分 7. Production process 生產(chǎn)過程 What are the general impressions from the point of view of tidiness, cleanliness, lighting, material flow and production layout in pany operations? 對(duì)工廠的一般印象是什么?例如:整齊,清潔,照明,物流和生產(chǎn) 0 2 4 6 8 0 2 4 6 8 0 2 4 6 8 0 2 4 6 8 0 2 4 6 8 中管網(wǎng)通用業(yè)頻道 : // 中管網(wǎng)通用業(yè)頻道 布局。 Do inspection plans, working instructions, current process data sheets exist and are they made accessible to the relevant employees? 檢驗(yàn)計(jì)劃,工作指導(dǎo)書,當(dāng)前的過程參數(shù)表存在嗎?相關(guān)人員是否能 夠得到這些文件? Is there a system in place for the handling of deviations from technical specifications? Do work instructions and inspection plans specify the procedures to follow when tolerances or limits are exceeded? 是否有一個(gè)如何處理產(chǎn)品偏離技術(shù)要求的程序?是否工作指導(dǎo)書和檢 驗(yàn)計(jì)劃 規(guī)定了 ,當(dāng)公差或極限超出圖紙要求時(shí)的處理程序 ? Are statistical methods (SPC) for critical product characteristics and process parameters utilized and monitored? 是否運(yùn)用 SPC,對(duì)關(guān)鍵產(chǎn)品特性和過程參數(shù)進(jìn)行監(jiān)控? Do the results ( . control charts) show that the processes are under statistical control (process capability)? Are process problems analyzed , corrected, followed up and documented? 控制表的結(jié)果是否能顯示過程能力是在受控之中?對(duì)于過程中的問題 有分析,糾正,跟蹤和文件化嗎? Are systematic methods of preventative fault management practiced? 是否有預(yù)防錯(cuò)誤的管理系統(tǒng)? 0 2 4 6 8 0 2 4 6 8 0 2 4 6 8 0 2 4 6 8 0 2 4 6 8 中管網(wǎng)通用業(yè)頻道 : // 中管網(wǎng)通用業(yè)頻道 Are production runs (new runs, repeat r