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Using stolen information to open new credit cards Issuing unauthorized credits or payments Identity theft Cash theft Accessing a payment work to plete fraud Accessing payment works Using a stolen credit card to purchase goods and services Product theft Chargebacks A cardholder disputes a credit card purchase PayPal Shopping Cart Software How to Protect Your Business Against Fraud 11 Transaction Level Ensure each transaction you accept and process is valid, and be careful in reviewing suspicious transactions because some may be valid. Account Level Make sure only authorized users have access to your payment gateway account, and be alert for suspicious account access patterns. Network Level Ensure your perimeter is defended against unauthorized access. 1 2 3 PayPal Shopping Cart Software Your Disclosure Policy Tells Customers that You Are Honest and Dependable 12 1 Business Description – Explains what the pany does 3 Shipping Policy – Details shipping terms, shipping classes offered, amp。 expected delivery timeframe 2 Privacy Policy – Describes how the pany treats and protects customers’ information 4 Return Policy – Provides clear guidelines on how a return is handled 5 Contact Information – Makes it easy for customers to get in touch with the merchant via different munication channels PayPal Shopping Cart Software Compliance with PCI Data Security Standards Must Be Followed 13 Protect Cardholder Data Maintain a Vulnerability Management Program Implement Strong Access Control Measures Regularly Monitor and Test Networks Maintain an Information Security Policy Control Objective Requirement Build and Maintain a Secure Network 1. Install and maintain a firewall configuration to protect cardholder data 2. Do not use vendorsupplied defaults for system passwords and other security parameters 3. Protect stored cardholder data 4. Encrypt transmission of cardholder data across open, public works 5. Use and