【文章內容簡介】 身并不重要，重要的是錢的用途。Money is not the end itself, but the application of it is most important.Unit 5Important termsOnline information線上信息 information network 信息網(wǎng) site traffic 站點訪問量 growth rate增長率 customer base顧客群 product description產(chǎn)品描述 database數(shù)據(jù)庫 return rate退貨率 followup calls售后服務電話 sales figures銷售額 CyberCash電子貨幣公司 online venture網(wǎng)絡公司 sales tax銷售稅 top seller最暢銷的貨品 information technology 信息技術 Important sentences1．我有時感到區(qū)分西班牙語和葡萄牙語很困難.I sometimes have difficulty distinguishing Spanish from Portuguese2． 當說導他父親時, 他就一言不發(fā)了.When it es to his father, he keeps silent3． 雖然我比珍妮出門晚, 但我比她提早到達晚會現(xiàn)場.Although I left home later than Jane, I arrived at the party ahead of us4． 他們施壓讓她接受轎車的較低價格.They put pressure on her to accept a lower price for the car5． 你把耽擱歸咎于什么呢?To what do you attribute this delay?6． 劉易斯創(chuàng)了新的世界記錄.Lewis has set up a new world record7．如果資金縮減的話，我們將無法提供同等水平的教學。We will not be able to provide the same standard of teaching if there are funding cuts.8． 我們正在制定新的策略提高我們時常的占有量。We are working on new strategies to improve our share of the market.9． 我們花了一整天的時間開車回家。It took all day for us to drive home.10． 郵件一天兩次送達到我們辦公室。Mail is delivered to our office twice a day.11． 在求學的道路上，我們準備克服很多的困難。On the way of study, we must be ready to grapple with (overe) many difficulties.12．我們必須想辦法進入敵人的電腦獲得情報。We have to manage to get access to enemy’s puter an then get the intelligence.Unit 6Important termsMarketing市場營銷 eCRM電子商務客戶關系管理 Web technology互聯(lián)網(wǎng)技術 client顧客 customized software按顧客要求制作的軟件 customer information客戶信息 field technician實地技術人員 automated reports機器自動生成的報告 customer’s buying preference顧客的購物喜好 IP address IP地址 workflow工作流程 virtual private network (VPN)虛擬專用網(wǎng) customer support用戶支持下 solution 解決方案Important sentences1．那是個令人尷尬的境地， 需要技巧。It was an embarrassing situation that called for tact2．我覺得她在利用他的良好品質。I think she is taking advantage of his good nature3．這個國家的大多數(shù)人口集中在北部。Most of the country’s population is concentrated in the north4．嚴寒使水結冰。Frost turns water into ice.5．這常需要制定軟件。It often calls for customized software.6． 災害是公眾的注意力集中到化學廢料問題上。The disaster focused public attention on the problem of chemical waste.7． 你的廣告有人反饋嗎？Did you have any answer to your advertisement yet?8．讓自己溶入一個文化背景完全不同的社會很難。It is very difficult to integrate yourself into a society whose culture is so different from your own.9． 很多公司聲稱他們需要有經(jīng)驗的雇員。Many panies claim that they need experienced employees.10． 總裁說我們需要實施一個新的計劃。The chief executive said we needed to launch a new project.11． 你將負責全企業(yè)的協(xié)調工作。You will be responsible for the coordination of the whole enterprise.12．他們在大規(guī)模準備戰(zhàn)爭。They are preparing the war on a grand scale.Unit7Important termsstatements and payments結算清單與支付 emoney電子貨幣 electronic bill presentment and payment (EBPP) 電子賬單付兌與支持 transfer funds基金轉移 customer care客戶關懷 billing department票據(jù)中心 crosssell交叉銷售 upsell上行銷售 inhouse program內部流程 overhead 營業(yè)費用 customer relations客戶關系 credit card信用卡 cost savings節(jié)約成本 individual spending habits個人購物習慣 Internet billing and customer management因特網(wǎng)結算與客戶管理 account data賬戶數(shù)據(jù) direct billing直接結算 centr