【正文】 Unit 1Important termsebusiness process 電子商務(wù)流程 online marketing 在線營銷 WordWideWeb interface 萬維網(wǎng)接口 financial transaction 財務(wù)往來business model 商務(wù)模式 customer service 客戶服務(wù)dispute resolution解決爭端 customer relationship management 客戶關(guān)系管理 electronic billing and payment system電子付兌與付系統(tǒng) shipping document 運輸單 EDI 電子數(shù)據(jù)交換 Customs clearance 清關(guān)Final customer最終用戶Credit card verification 信用卡鑒別Market niche 市場領(lǐng)域Software module 軟件模塊Important sentences1. 它已成為各貿(mào)易和商務(wù)的強有力的手段。It has bee a powerful medium for merce and business transaction of all kinds.2. 電子貿(mào)易指網(wǎng)上財務(wù)往來，電子商務(wù)指所有形式的網(wǎng)上交易。emerce refers to financial transactions over the web and ebusiness refers to all forms of transactions over the Web.3. 客戶服務(wù)已經(jīng)是并將繼續(xù)是一個主要的竟?fàn)幰蛩?。Customer service has been, and continues to be, a major petitive factor.4. 電子商務(wù)的交易通常涉及幾個互動的步驟。Ebusiness transactions often involve several interactive steps.5. 那將給你極大的竟?fàn)巸?yōu)勢。That will give you a serious advantage over your petition.6. 當(dāng)你的公司電子商務(wù)化后，你與客戶間的關(guān)系就改變了。When you bee an ebusiness you transform your relationship with your customers.7. 客戶關(guān)系管理在你的商務(wù)程序中起決定用。Your most critical business process is customer relationship management.8. 我們必須盡最大可能利用我們已有源。We must make the best possible use of the resources we have.9. 男孩們依次被召入會見考官。The boys were summoned in turn to see the examiner.10. 他做一切事情都不考慮后果。He does everything regardless of the consequences.11. 法官的權(quán)利由法律規(guī)定。The power of a judge are defined by law.12. 商業(yè)電視是有效的廣告宣傳工具。Commercial television is an effective medium for advertising.13. 他們向她表示熱烈歡迎。They extended a warm wele to her.14. 我把參考書放在書桌旁以便使用。I keep my reference books near my desk for convenience.15. 我們處在歷史的緊要關(guān)頭。We are at a critical time in our history.16. 在那一瞬間，我以為他要拒絕了。Just for an instant I thought he was going to refuse.17. 在過去的數(shù)年中，因特網(wǎng)已經(jīng)從一個僅用于科研的網(wǎng)絡(luò)發(fā)展成了一個使新一代商務(wù)模式成為可能的平臺。Over the last few years the internet has evolved form being a scientific network only , to a platform that is enabling a new generation of business.Unit 2Important termsJustIntime / Direct Site Delivery 及時供應(yīng)制 bandwidth帶寬target market目標(biāo)市場 DigiCash 電子現(xiàn)金delivery and payment mechanism 交貨與付款機制search engine搜索引擎 URL統(tǒng)一資源定位器PGP 一個基于RSA公匙加密體系的郵件加密軟件Downward industry trend 行業(yè)下滑 cost overruns成本超支 hacker intrusion黑客入侵 puter virus計算機病毒Profit / loss statement 損益表 Cashflow 現(xiàn)金流量Balance sheet 資產(chǎn)負債表 tangible benefit有形利益 intangible benefit無形利益 Ramp。D研究與開發(fā)Important sentences1. 我們扼要說明了我們對該建議的反對意見. We outlined our major objections to the proposal.1. 報告中有一段談到工作中的事故問題. The report has a section on accidents at work.2. 這輛汽車很廢汽油. The car consumes a lot of fuel.3. 你可以把不重要的細節(jié)刪除. You can cut out the unimportant details.4. 這項新的稅收將迫使公司采用節(jié)省能源的措施. The new tax will force panies to adopt energysaving measures.5. 提高了生產(chǎn)力理應(yīng)增加工資 Improved productivity justifies an increase in wages.6. 只要買了保險就不會遭受損失. When you are insured, you are secure against loss.7. 務(wù)必打個電話讓我們知道你已安全地回家. Be sure to ring and let us know you’ve got back safely.9．健康欠佳可能成為取得成功的障礙Poor health may be a barrier to success.10．該公司宣布率潤增加 The pany has declared an increase in profit.11．他悉心好學(xué)彌補了經(jīng)驗不足His lack of experience was balanced by his willingness to learn.12．你必須有計劃地安排些步以便將你的提議變成現(xiàn)實。You must lay out the steps to make your proposal a reality.。The plan shoul