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? Only 46% of panies have implemented shared services as a key part of the pany’s business strategy. ? Of those that do utilize shared services, only 17% have clear performance measures. 67%, however, view this as very important. ? Only 37% of panies say technology has been the key enabler for their shared services. However, 79% say technology should be the most important key enabler for shared services. ? Few panies have been successful in leveraging statistical analysis software for internal and external reporting needs. ? Few panies are succeeding in driving maximum business value from their technology investments by automating and routing transaction processing. 169。 2022 Cap Gemini Ernst amp。 Young All rights reserved CGEY Hong Kong / 3 August 2022 – Corporate Finance– M. Bunge / page 10 All financial processes are coordinated around a mon goal of improving shareholder value. Shareholder Value Enterprise value maximization Transactional processing Management insight How does finance optimize, grow, downsize, and invest in order to drive shareholder perception? How does finance synthesize and analyze data to provide true business intelligence supporting critical decisions? How does finance significantly improve or even get out of the traditional finance transaction business? 169。 2022 Cap Gemini Ernst amp。 Young All rights reserved CGEY Hong Kong / 3 August 2022 – Corporate Finance– M. Bunge / page 11 Quantitative and qualitative benefits of a 21st century finance anization. ? Improved shareholder value due to an ability to understand and influence the true drivers that impact it. ? Reduced costs due to elimination of shadow finance anizations in the business units. ? Reduced costs due to optimization of transaction processing spend. ? Reduced costs due to the elimination of disconnected, financerelated technology purchases. Quantitative Qualitative ? Accurate information to react/recover more quickly when the economy changes. ? Understanding of how to bine cost cutting efforts with effectiveness improvement efforts to move along the transformation path. ? Evolution to a business partnering model between finance and revenue generators. ? Finance savvy enterprise/culture. 169。 2022 Cap Gemini Ernst amp。 Young All rights reserved CGEY Hong Kong / 3 August 2022 – Corporate Finance– M. Bunge / page 12 Finance therefore bees a proactive unit in the firm.. Proactive Agenda ? High fixed cost business model ? FTE cost reductions ? Matrix anization ? Transactional processing consolidation ? Semiintegrated technology platforms ? Large reporting packages ? Renewed shareholder value focus ? Financial transparency and integrity ? Data quality ? Streamlined anizational accountability ? Variable cost of infrastructure and workforce ? Productivity ? Organizational adaptability ? Technology as an enabler Operational excellence Reactive Agenda 1990’s 21st Century 169。 2022 Cap Gemini Ernst amp。 Young All rights reserved CGEY Hong Kong / 3 August 2022 – Corporate Finance– M. Bunge / page 13 . .to possess the key characteristics of the 21st century. ? Valueadded customer service delivery model. ? Highly skilled finance decision support resources. ? Financial skillsets “embedded” in key business areas. ? Enhanced alignment of strategy and operations. ? Integrated budgeting, forecasting, measurement, analysis. ? Optimized transactional efficiencies through outsourcing and shared services. ? Integrated processes across the financial supplychain of trading partners. ? Advanced webenabled selfservice and productivity enabling tools. ? Integrated, corporate portals with secure links to applications. ? Integrated projection and analysis tool suites.