【文章內(nèi)容簡介】 will. ? Mr Lin: Our car is out in the parking lot. Shall we drive to your hotel now? ? : Yes, thank you. Let’ s go. ? Miss Wang: This way, please Situation: They walk out of the Hall and head for the parking lot and then drive to the hotel. ? Miss Wang: Here we are, Ms Jones. This is the White Swan Hotel. We’ ve reserved a room ofr you on the 6th floor with a balcony overlooking the park. ? Ms. Jones: Thank you very much. It very considerate of you. ? Miss Wang: Well. That’ s the least we could do. ? ( In the hotel room) ? Mr Lin: This is your room, Ms Jones. Is it ok? ? Ms. Jones: Oh, yes, it’ s lovely, very cozy and welldecorated! It’ s really very thoughtful of you to have arranged it for me. ? Mr Lin: Not at all. ? Miss Wang: You must be very tired after your long trip. Is there anything else we can do for you? ? Ms. Jones: No, thanks. Not at the moment. ? Mr Lin: Then we’ ll be leaving now so that you can settle in. After all we’ ll have enough time for business during the next 3 days. ? : Thank you. ? Mr Lin: You are wele. We’ ll contact you tomorrow morning. ? : See you then. ? Mr Lin amp。 Miss Wang: See you. Useful sentences ? ? Excuse me! Are you Mr. Johnson? ? 確認后，有禮貌的打招呼并簡要說明自己的身份 ? How do you do, Mr. Johnson, my name is Tom lee, the sales manager of ABC pany. ? No sir, I’ m not(Mr Lin). I’ m Liu yang, sales manager at ABC Trading. Mr. Lin asked me to e and meet you, because he was unexpectedly tied up this morning. He is very eager to meet you, and sends his warmest regards. ? We’ ve been expecting you. I’ m Lili, the secretary for the manager, Mr White Useful sentences ? ? 對方經(jīng)過長時間旅途，旅途勞累，此時若能關(guān)切詢問一下旅途情況，有助于建立親切感，并給對方留下好印象。 ? Excuse me! Are you Mr. Johnson? ? 確認后，有禮貌的打招呼并簡要說明自己的身份 ?（ 1） How do you do, Mr. Johnson, my name is Tom lee, the sales manager of ABC pany. ?（ 2） No sir, I’ m not(Mr Lin). I’ m Liu yang, sales manager at ABC Trading. Mr. Lin asked me to e and meet you, because he was unexpectedly tied up this morning. He is very eager to meet you, and sends his warmest regards. ?（ 3） We’ ve been expecting you. I’ m Lili, the secretary for the manager, Mr White Useful sentences ? ? 接到客人后，可以與客人確認接下來的行程：如前往酒店或辦公室，是否需要一起用餐，是否想要游覽或參觀。 ? (1) I came to pick up you to your hotel ? (2) Let’ s go, let’ s get you checked in the hotel ? (3) Would you like an informal dinner with us tonight? ? (4) just to confirm you know that tomorrow’ s meeting is set for 10 ., at our office? I’ ll pick up you at the hotel at .. ? (5) By the way, are there any sights you’ d like to see while you’ re here? I’ d be happy to show you around. ? (6) so you need a good rest after such a long fight. We don’ t stand in your way. ? (7) It’ s very nice of you, but truthfully I’ d rather spend a quiet evening in the hotel getting ready for tomorrow meeting. Receiving visitor at the office Receiving visitor at the office Things to do: asking the visitor’ s name and visiting purpose ，請旅客稍后 Contacting the interviewee, asking for visitor to wait ，告知原因，并可再約時間 If meeting is not available, telling the reason and making an appointment escort visitor ? M: Good morning, sir. May I help you? ? V: Hello. Can I see Mr. Rechard now? ? M: Have you already made an appointment, sir? ? V: No. I’ afraid not. But I have go sth. Urgent to discuss with Mr. Rechard. ? M: May I ask your sir? ? V: David Johnson of Trading pany. ? M: Can I ask what you wish to see him about. Mr. Johnson? ? V: Well, I’ ve fould a problem in the contract he asked me to examine the day before yesterday. ? M: I see. Would you please have a seat and wait for a moment, Mr. Johnson? Mr. Richard is occuopied at the moment. But I’ ll tell him you are here and see if he could meet you right now. ? V: Thank you. ? M: Mr Johnson, please go right in Mr Richard is in his office now ? V: Thank you ? Things to do: ? ，告知原因，并可再約時間 If meeting is not available, telling the reason and making an appointment ? 5. 帶領(lǐng)訪客 escort visitor receiving visitor ? asking the visitor’ s name and visiting purpose ?，請旅客稍后 Contacting the interviewee, asking for visitor to wait Useful sentences ? receiving visitor ? Good morning, may I help you? ? Is there anything I can do for you? ? Have you already made an appointment, sir? ? asking the visitor’ s name and visiting purpose ? Has anything e up? ? Can I ask what you wish to see him about? Useful sentences ? escort visitor ?Please go right in Mr. Richard is in his office. ?He’ s waiting for you. I’ ll show you