【正文】 les the areas needing development in the whole anization. The training or development might take several forms: project work, customer visits as well as classroom training. We identified the anizationwide gaps and a development plan to bridge them. We then monitored the implementation of the plan. 37 Teams created within each Business Unit to address existing barriers that prevent the desired culture from being demonstrated. Issues may involve: ? rules and policies ? goals and measures ? physical environment ? anizational structure HR culture teams can address these issues: ? staffing and selection ? training and development ? ceremonies and events ? rewards and recognition Culture Development Teams CULTURE DEVELOPMENT TEAMS instill new culture,values and behaviors by solving critical business problems, caused by old work culture and thinking, that prevent us from most effectively supporting the strategy. 38 Organization Measurement Surveys “ We keep a continual pulse check on whether we are staying true to our culture/ vision.” MEASUREMENT Regularly tracks the current state and progress to enable readjustment of goals and methods Methods might include: ? Culture Audits ? 360 Degree Feedback ? Employee Opinion Surveys ? Customers Surveys 39 Lessons Learned ? Important to get the CEO’s personal involvement in culture development or any other major HR initiatives ? Understand the CEO’s style and personality and adapting the approach accordingly. ? Intimate involvement of client (HR team) at all stages of project . – getting their sign off on any munication documents – interview questions – presentation slides – liaison for all meetings ? Be open to changes in project scope and deliverables 40 靜夜四無鄰，荒居舊業(yè)貧。 2023年 2月 上午 1時 43分 :43February 7, 2023 1少年十五二十時，步行奪得胡馬騎。 2023年 2月 上午 1時 43分 :43February 7, 2023 1業(yè)余生活要有意義，不要越軌。 , February 7, 2023 很多事情努力了未必有結(jié)果，但是不努力卻什么改變也沒有。W W W . W A T S O N W Y A T T . C O M 14 March 2023, Shanghai Kwan Chee Wei Director Human Capital Group Watson Wyatt Singapore The Importance of Cultural Integration in Mergers and Acquisitions Agenda M A Statistics A Case Study WW’s Approach to Cultural Integration What is Culture? Q A 2 Agenda M A Statistics A Case Study WW’s Approach to Cultural Integration What is Culture? Q A 3 ‘Cultural People’ Issues Often Present the Biggest Challenges “The hard stuff is easy it’s the soft stuff that’s so hard to change.” Frederick Smith CEO, Federal Express 4 Watson Wyatt M A Survey 1998 (190 CEOs, CFO, Top Executives) ? 75% are clearly disappointing or outright failures Source: Watson Wyatt Worldwide MA Survey, November 1998 ? 50% suffer an overall dropoff in productivity in first 48 months ? 47% of acquired pany executives leave within the first year。 上午 1時 43分 51秒 上午 1時 43分 01:43: 沒有失敗，只有暫時停止成功！。 2023年 2月 7日星期二 上午 1時 43分 51秒 01:43: 1最具挑戰(zhàn)性的挑戰(zhàn)莫過于提升自我。 2023年 2月 7日星期二 1時 43分 51秒 01:43:517 February 2023 1空山新雨后，天氣晚來秋。 , February 7, 2023 雨中黃葉樹，燈下白頭人。 01:43:5101:43:5101:432/7/2023 1:43:51 AM 1以我獨沈久，愧君相見頻。 上午 1時 43分 51秒 上午 1時 43分 01:43: 楊柳散和風，青山澹吾慮。 :43:5101:43:51February 7, 2023 1意志堅強的人能把世界放在手中像泥塊一樣任意揉捏。 2023年 2月 7日星期二 1時 43分 51秒 01:43:517 February 2023 1做前，能夠環(huán)視四周；做時，你只能或者最好沿著以腳為起點的射線向前。 75% within the first three years ? “ People problems” are cited as the top integration failure factor by a sample of 45 CFOs from Fortune 500 pan