【正文】
確認此對策已實施 ,效果一星期后總結 .張軍明 6/29 有效率 % Effect Actions Taken to Prevent Reoccurrence ? Inform Customer ? YES : NO : 。 Take corresponding actions according to actual causes. If there are the defective products caused by the same cause in the warehouse 德信誠培訓網(wǎng) 更多免費資料下載請進: 好好學習社區(qū) and workshop, QC needs to mark the NG parts status. Warehouse or workshop need to segregate NG parts. If it was caused by mold problem, the semifinished goods and finished good on this mold should be taken actions. If any plaint from customer was caused by the activities outside the anization such as forwarders, then QE shall send the 8D CARQFQC022 or customer supplied form to the department head in charge of the outside anization such as a forwarders to handle and follow it up. If there are the same defective parts, which had been delivered to customers, then QE/PM/PA need to contact the customers and assist them to handle it. For medical products, whether advisory notice need to be issued and implemented or not is determined by our customer. If products will be returned then follow the Procedure Customer rejection handling FQPCFR02. If it was caused by customer itself (such as using or storing improperly), QE/PM/PA will inform customer the correct ways on using or storing to prevent the same problem occur again in future. 針對此次客戶抱怨內(nèi)容,提出改善措施,糾正和預防行動記錄于 《 8D CAR》 QFQC022 或客 供表格中,并分發(fā)和跟進至關閉。 Apply to customer plaint for delivery quality failure and untimely customer site support. 定義 Definitions PM:項目經(jīng)理 Program Manager. PA:項目助理 Program Assistant. QE:品質(zhì)工程師 Qu