【正文】 applications ? Attention on “green IT” makes the purchase and operation of infrastructure in data centres feel “dirtier” than purchasing “power” from a “cleaner” external provider 7/5/2020 Page 63 MTR Corporation Software as a Service (SaaS) Drivers ? Business users being fortable with virtual, unseen infrastructure (interlike service) ? Strong desire for increased simplification, flexibility and scalability as opposed to a legacy infrastructure ? Increased and lowering costs of bandwidth makes it practical to locate infrastructure elsewhere but receive the same response and storage will make hardware less important 7/5/2020 Page 64 MTR Corporation Software as a Service (SaaS) Drivers ? Ease of approval for OPEX vs. CAPEX ? Rising costs of infrastructure ? High cost of constructing new environmentally attractive data centre vs. alternatives where the equivalent power is purchased from another entity that has built and operates the data centres ? Pay for use/ondemand is more attractive for those anizations with fluctuating volume of transactions 7/5/2020 Page 65 MTR Corporation Software as a Service (SaaS) Implications ? More choices on how and from whom ? Increase in need for services to design an architecture that will integrate 7/5/2020 Page 66 MTR Corporation Agenda 1. Green IT 2. Strategic/Integrated Talent Development 3. Sourcing Strategy and Global Sourcing 4. Merger and Acquisition 5. Vendor Consolidation 6. Enterprise Architecting 7. Business Intelligence 8. Business Process Management 9. Software as a Service (SaaS) 10. Unified Communications 11. Embedded Open Source 12. Corporate Social Responsibility (CSR)/Sustainability 7/5/2020 Page 67 MTR Corporation Unified Communications ? Inter and Inter Protocol (IP) offered costeffective and efficient ways and means of munications ? Voice, Data and Fax already integrated ? More integrated and costeffective solutions available ? Integrated messaging (voice, text, graphical) ? VOIP ? Combining voic and 7/5/2020 Page 68 MTR Corporation Unified Communications ? Human and device munications also converging ? Shift from Analogue → digital ? Opportunity and advantage to carry information on a unified infrastructure ? Responsibilities and budgets for such implementation may not be aligned or are fragmented among groups (building maintenance, voice munications, data munications, storage administration, access control) ? Opportunity to integrate the disparate types of information flow 7/5/2020 Page 69 MTR Corporation Unified Communications Draw from 4 core markets/technologies: ? Voice mail → unified messaging ? PBXs → IP PBXs, VOIP solutions, soft phone ? Emails → multi media message storing tools, flexibility ? Conferencing and collaboration – Audio conferencing – Video conferencing – Web conferencing – Converging → Collaboration – Integration with scheduling tools 7/5/2020 Page 70 MTR Corporation Unified Communications IP telephony expected to grow significant in next 3 years. Expect more valueadded UC applications leading toward Business Processes Integration ? Wired – Wireless – GPS ? Voice – Data – Face ? Graphic – Text Images 7/5/2020 Page 71 MTR Corporation Agenda 1. Green IT 2. Strategic/Integrated Talent Development 3. Sourcing Strategy and Global Sourcing 4. Merger and Acquisition 5. Vendor Consolidation 6. Enterprise Architecting 7. Business Intelligence 8. Business Process Management 9. Software as a Service (SaaS) 10. Unified Communications 11. Embedded Open Source 12. Corporate Social Responsibility (CSR)/Sustainability 7/5/2020 Page 72 MTR C。A (IT hardware and software vendors, as well as service providers), expect trend to continue ? Vendors will be consolidating products ? CIO needs to take stock and analyse potential impact ? Regular dialogues and munications with vendors fat senior level are essential to understand vendors’ strategy and directions ? Crosscheck with other users 7/5/2020 Page 42 MTR Corporation Agenda 1. Green IT 2. Strategic/Integrated Talent Development 3. Sourcing Strategy and Global Sourcing 4. Merger and Acquisition 5. Vendor Consolidation 6. Enterprise Architecting 7. Business Intelligence 8. Business Process Management 9. Software as a Service (SaaS) 10. Unified Communications 11. Embedded Open Source 12. Corporate Social Responsibility (CSR)/Sustainability 7/5/2020 Page 43 MTR Corporation Enterprise Architecture ? Enterprise Architecture is the description of the current and/or future structure and behavior of an anization39。A) (Source : Gartner EXP Survey 20xx) 7/5/2020 Page 12 MTR Corporation 20xx Top 10 CIO Strategices 1. Deliery projects that enable business growth 2. Linking business and IT strategies and plans 3. Attracting, developing and retaining IT personnel 4. Improving the quality of IT services 5. Implementing IT process improvements 6. Improving IT governance 7. Building business skills in the IT anisation 8. Using information/intelligence in operations, products or services 9. Reducing the cost of IT 10. Managing IT risk and exposure (Source : Gartner EXP Survey 20xx) 7/5/2020 Page 13 MTR Corporation 20xx CIO Technology Priorities 1. Business Intelligence (No. 1 for 20xx and 20xx) 2. Enterprise applications (ERP, SCM, CRM) 3. Servers and storage technologies 4. Legacy modernisation, upgrade or replacement 5. Technical infrastructure 6. Security technologies 7. Networking, voice and data 8. Collaboration technologies 9. Document management 10. Service Oriented (SOA) CIOs continue to invest core technologies that can drive distinctive solutions (Source : Gartner EXP Survey 20xx) 7/5/2020 Page