【正文】 燈光 焊接深度 夾具 為避免上述情況，將規(guī)則說明如下： 0 = 無相關(guān) 1 = 流程輸入對(duì)顧客需求只有輕微影響 3 = 流程輸入對(duì)顧客需求只有一定影響 9 = 流程輸入對(duì)顧客需求有直接而顯著的影響 范例 7 9 4 10 8 10 1 2 3 4 5 6 Prime Surface contamination 1 3 3 9 9 0 Prime Surface roughness 0 1 3 3 9 0 Prime Air pressure 9 1 9 9 9 0 Prime Lot number 1 3 0 3 1 3 Prime Nozzle type 9 0 3 9 9 0 Prime Primer age 9 9 9 3 9 0 Prime Ambient temp 1 3 9 0 3 0 Prime Relative humidity 1 9 9 1 9 0 Paint Surface contamination 1 9 3 9 9 1 輸出之間的 關(guān)系 此為主要輸入對(duì)主要輸出的影響程度的主觀估計(jì) Rating of Importance to Customer Process Step Process Input Total Paint thickness Rate Coverage Surface quality Proper scheme Paint hardness Cause Effects Matrix表 1 2 3 4 5 6 7 1 2 3 4 5 6 7 8 排定優(yōu)先次序 對(duì)所有客房需求，將相關(guān)系數(shù)與其優(yōu)先權(quán)數(shù)的乘積相加 Rating of Importance to Customer Requirement Requirement Requirement Requirement Requirement Requirement Requirement Process Step Process Input REF! REF! REF! REF! REF! REF! REF! Total REF! Cause Effects Matrix表 范例 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 1 0 2 0 3 0 4 0 5 0 6 0 7 0 8 0 Rating of Importance to Customer Requirement Requirement Requirement Requirement Requirement Requirement Requirement Process Step Process Input Total Requirement Requirement Requirement Requirement Requirement Requirement Requirement Requirement 8 9 （ 8 9)=72 72 Cause Effects Matrix表 范例 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 1 0 2 0 3 0 4 0 5 0 6 0 7 0 8 0 Rating of Importance to Customer Requirement Requirement Requirement Requirement Requirement Requirement Requirement Process Step Process Input Total Requirement Requirement Requirement Requirement Requirement Requirement Requirement Requirement 8 9 （ 8 9)+(1 3)=75 75 1 3 范例 7 9 4 10 8 10 1 2 3 4 5 6 Prime Surface contamination 1 3 3 9 9 0 208 Prime Surface roughness 0 1 3 3 9 0 123 Prime Air pressure 9 1 9 9 9 0 270 Prime Lot number 1 3 0 3 1 3 102 Prime Nozzle type 9 0 3 9 9 0 237 Prime Primer age 9 9 9 3 9 0 282 Prime Ambient temp 1 3 9 0 3 0 94 Prime Relative humidity 1 9 9 1 9 0 206 Paint Surface contamination 1 9 3 9 9 1 272 排定先次序 至此我們開始感覺到哪個(gè)變量對(duì)輸出的變異最為重要 Rating of Importance to Customer Process Step Process Input Total Paint thickness Rate Coverage Surface quality Proper scheme Paint hardness Pareto of KPIV’ s范例 9 0 9 9 9 9 351 9 9 9 9 3 3 324 9 3 9 9 9 3 318 9 9