【正文】 信用卡Morning call 叫醒服務(wù)二、基本句型Basic Sentences1. Do you have a reservation?/ Have you a reservation?您預(yù)訂過嗎？2. How long will you be staying ?您將要住多久？3. May I know your name and room number?您能告訴我您的名字與房間號碼嗎？4. Here is your key card, please keep it until you check out.這是您的鑰匙卡，住店期間請包管好。13. We’ll have to charge you 50 percent of the room rate extra, if you can’t check out before 12:中午12：00前未離店的客人需加收50%的房費(fèi)。 you need a map or hotel card?請問您要地圖或是酒店名片嗎？,you may keep the room until six O’clock in the afternoon, but I’m afraid I have to charge you a half day’s room charge according to the hotel policy.先生，您可將房間保留至下午6時(shí)，但根據(jù)賓館規(guī)定，恐怕我們要收半天房租。員： 先生，請問您想要什么樣的房間呢？我們這里有單人間、雙人間、套間等等。員：布朗先生，請留下您的電話號碼，好嗎？客：好的，是003313212345員：布朗先生，我確認(rèn)一下您的預(yù)訂。布朗。希望您住得愉快。D 商務(wù)中心職員：早上好，商務(wù)中心?？头糠?wù)Housekeeping Service一、關(guān)鍵詞語 Key words bed 床basin 洗臉盆single bed 單人床bathtub 浴缸doublesize bed 雙人床shower cap 浴帽extra bed 加床shampoo 洗發(fā)水sheet 床單conditioner 護(hù)發(fā)素blanket 毛毯b 梳子quilt 棉被toothpaste 牙膏bed spread 床罩toothbrush 牙刷pillow 枕頭soap 肥皂pillowcase 枕頭套bedside 肥皂碟bedside 床頭柜cotton tips 棉簽wardrobe closet 水龍頭switch 開關(guān)shower curtain 浴簾lampshade 燈罩towel rail 毛巾架bulb holder 燈頭bathrobe 浴衣lampshade 燈罩towel rail 毛巾架bulb holder 燈頭bathrobe 浴衣bulb 燈泡tank 水箱socket 插座shower head 噴頭hair dryer 電吹頭telephone 電話shaver 剃須刀telephone directory 電話目錄electric razor 電動(dòng)剃須刀slippers 拖鞋 glass 水杯ballpen 圓珠筆ashtray 煙灰缸aerogram 航空郵件match 火柴questionnaire 意見書tea table 茶幾post card 明信片curtain 窗簾 brochure 酒店簡介blackout drape 遮光窗簾hotel card 酒店名片 cloth brush 衣刷desk 寫字臺 shoehorn 鞋拔stationery folder 文件夾mirror 鏡子letter paper 信紙clothes hanger 衣架air mail envelope 航空信封carpet 地毯service directory 服務(wù)指南rubbish bin 垃圾桶 sewing kit 針線包 toilet 恭桶bath foam 淋浴液body lotion 潤膚露quality executive 行政樓層 bathroom 浴室deluxe suit 豪華套房 refrigerator 冰箱double room 雙人房 chair 椅子twin room 雙床房sofa 沙發(fā) stepping pad 墊腳凳bed light 床頭燈 safety box 保險(xiǎn)箱 telephone 電話機(jī) painting 壁畫 shoe brush 鞋刷 bath wat towel 地巾 bath towel 浴巾 towel 毛巾hand towel 方巾 alarm clock 鬧鐘TV remote control 遙控器 Table lamp 臺燈 Floor lamp 落地?zé)? Scissors 剪刀 Toilet paper 衛(wèi)生紙 Tissue 面巾紙 二、基本句型 Basic Sentenceswele to 19th follr 歡迎光臨19樓。 am afraid guests are not allowed to use iron or electric heaters in their rooms. 客人恐怕不準(zhǔn)在房間里使用熨斗或電器。That’s no trouble at all, brand would you prefer?G:Marlboro.A:How many packs,sir?G:Two please,and just ad them to the bill.A:I’m aftaid cigarettes must be paid for in cash.It’s 20 yuan.G：All right，I’ll pay in cash.A：Thank you，Mr．Smith