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高級商務(wù)英語口語講義(1)(完整版)

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【正文】 ct, the DC Autodialler. The DC Autodialler lets you record telephone numbers by speaking. It can also dial telephone numbers automatically. We expect it to be a very popular product. First, I‘ll tell you the main features of the ?autodialler. Then I‘ll describe its physical characteristics. Finally, I‘ll explain how to see it. 中國最龐大的下載資料庫 (整理 . 版權(quán)歸原作者所有 ) 第 16 頁 共 53 頁 The Autodialler has four important features. It has a very sophisticated speech analyzer which allows it to record names and telephone numbers. It can recognize up to 5000 mon North American names. It has a large memory which lets you record up to 2500 names and telephone numbers. It has a 4centimeter by 2centimeter liquid crystal display which provides a sharp image. Ti uses lithium batteries which last for two year. The Autodialler is very pact. It measures 10 centimeters by 5 centimeters by centimeters. It‘s made of very light but hard plastic, and weights only 150 grams. It es in three colors: black, silver and wine red. Now, I‘ll show you how easy the Autodialler is to use. There are only three buttons: a ―new‖ button, a ―find‖ button, and a ―dial‖ button. To enter a new name and phone number, press the ―new‖ button. Then say the person‘s name. When the name is displayed say the telephone number. To find a name, press the ―find‖ button and say the person‘s name. When the name is displayed you may dial the number, change the name or telephone number, or delete the information. To dial the number, point the Autodialler at your telephone and press the ―dial‖ button. As you can see, the Autodialler has many useful features, it‘s very pacted, and it‘s easy to use. I‘m sure you‘ll agree that there will be a large market for it. Thank you. ? Check out one infomercial you really hate to see. Try to transform it into a 3minute long business presentation by using some language references in part five. Part V Supplementary Materials Language reference Below is a list of phrases and sentence patterns that may help you prepare your presentation. Remember, however, that every presentation is unique, and you must decide for yourself which language is appropriate for your presentation. The introduction 介紹 Basic introduction 基本介紹 中國最龐大的下載資料庫 (整理 . 版權(quán)歸原作者所有 ) 第 17 頁 共 53 頁 Today I‘m going to tell you about a new kind of material. 今天我將要介紹一種新材料 I‘d like to talk about our recent sales performance. 我想介紹一下我們最近的銷售業(yè)績。re under pressure. Focus your eyes on one person in the audience when you go blank. They39。s repeated the criticism in front of another member of staff. By using some of the suggestions below, see if you can rewrite the dialogue so that John offers Mary constructive and positive criticism that will help her to improve her performance: ? Invite Mary to a private interview ? Ask if she is ready to discuss the standard of her work ? Acknowledge the fact that she is new to the pany and that there is a lot to learn ? Say that her reports are lacking in detail and accuracy ? Ask her if she is aware of that ? Say that she is often late in the morning ? Ask her if there are personal problems that make it difficult for her to arrive on time ? Say that some of the clients she deals with have plained that she misses appointments ? Ask her if she can explain why this is ? Ask her if there is anything you can do to help her improve in these areas. ? Set a date for another talk in a few weeks to review her progress. If John conducts the interview along these lines, Mary will: ? Know exactly which aspects of her work are unsatisfactory ? Will have the opportunity to explain why she has problems ? Will not be publicly humiliated ? Will feel that she is getting support in her efforts to improve. Reference ? Brenda Townsend Hall,1998 ? 中國最龐大的下載資料庫 (整理 . 版權(quán)歸原作者所有 ) 第 11 頁 共 53 頁 Lesson Two Formal Verbal Communication in Business II 正式商業(yè)交流 – 商業(yè)演示 ( 2) Part I Objectives ? Four Main Parts of a Presentation 商業(yè)演示的四個部分 ? Delivery Skills 表達技巧 ? Save you out of embarrassment, at a Presentation 擺脫商業(yè)演示中的尷尬場面 ? Language References 語言參考 Part II The HowTos ? Four parts of a presentation Formal presentations are usually divided into four main parts. ? The introduction ? The overview ? The body ? The ending The introduction At the very least, the introduction should introduce the subject of your presentation. ―Today I‘m going to tell you about the recent improvements that have been made to the XL series of engines.‖ Depending on the situation, it will also do one or more of the following: ? Give the audience a reason to listen ―These improvements give greater fuel efficiency and also lower production costs.‖ ? Provide background information. ―As you probably know, our market share has been falling in recent years.‖ ? Narrow the topic. 中國最龐大的下載資料庫 (整理 . 版權(quán)歸原作者所有 ) 第 12 頁 共 53 頁 ―In particular, I will show you how these improvements make our engines better than our petitors.‖ The overview The overview provides a preview of your presentation for the audience. It is easily done by explaining the structure of your presentation. ―First, I‘m going to describe the new features of the engine.‖ ―Second, I‘ll show you some performance data of the engine‘s fuel efficiency.‖ ―After that, I‘ll explain how the new features will allow us to reduce production costs.‖ ―Finally, I‘ll show a parison with our petitors‘ models.‖ The overview is very important. It helps the audience to anize the way they listen. It is similar to the contents page of a book. As long as the presentation is wellanized, the overview is the easiest part of the presentation to prepare. The body This is the main content of the presen
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