【正文】 ure today I shall be dealing with The subject of my today is What I39。 中國最龐大的下載資料庫 (整理 . 版權(quán)歸原作者所有 ) 第 1 頁 共 53 頁 高級商務(wù)英語口語講義 (1) Lesson 1 Formal Verbal Communication in Business I ? Leading Seminars ? Questioning Techniques ? Be a Leader and A Good Listener At the Same Time ? Giving Criticism Lesson 2 Formal Verbal Communication in Business II ? Four Main Parts of a Presentation ? Delivery Skills ? What to Say When You Fet What to Say ? Presentation Language Focus Lesson 3 CrossCultural Communication in Business ? Six Fundamental Patterns of Cultural Differences ? A General View of Corporate Culture ? Decoding Bodylanguage of North America Lesson 4 Business Etiquette ? Guidelines for Business Entertaining and GiftGiving ? Acceptable Public Conduct in North America ? The Art of “ Small Talks” ? Wele Topics of Conversation Lesson 5 Contract English ? Main Characteristics of A Contract ? Elements of a Contract ? Commonly used Legal Terms ? Tips on Contract Lingo Lesson 6 Negotiation English 中國最龐大的下載資料庫 (整理 . 版權(quán)歸原作者所有 ) 第 2 頁 共 53 頁 ? What You Should Know Before Negotiating ? Negotiation Tactics ? Negotiation Language Focuses Lesson 7 Business Reporting ? Research Tools and information Sources For Earnings， Performances and SEC Filing ? General Theory of The “ Double Entry Accounting” System ? The Contents and The Equation of A Balance Sheet Lesson8 Business News Reading ? Features and Styles of Writing in Western Business Journalism ? What is it in an Earning Report？ ? Idiomatic Usages and Set Phrases Often Used to Describe and Predicting Economic Development Lesson9 Interview English ? The ABCs of Job Interviews In North America ? Common questions guidelines to proper answers ? ―Tell me something about your self‖ – The tonesetting question ? Nonverbal Pitfalls to Watch For 中國最龐大的下載資料庫 (整理 . 版權(quán)歸原作者所有 ) 第 3 頁 共 53 頁 Lesson One Formal Verbal Communication in Business I 正式商業(yè)交流 （ 1） – 研討會 Part I Objectives ? Procedures of Seminars Leading and Commonly Used Sentence Structures 研討會各個程序及常用句型 ? Questioning Techniques 提 問技巧 ? A Leader and A Good Listener, At the Same Time 做好的聽眾，做好的領(lǐng)導(dǎo)者 ? Giving Criticism 提出批評觀點(diǎn)的技巧 Part II The HowTos Leading Seminars/ Questioning Techniques ? General procedures of a seminar/lecture 1) Selfintroduction 2) Introduction of Topic 3) Describing sequences and timing 4) Highlighting information 5) Involving the audience 6) Giving instructions 7) Checking understanding 8) Asking questions 9) Clarifying questions 10) Evading questions 11) Inviting ments 12) Interrupting 13) Transitions 14) Reformulations 15) Closing ? Language Reference Selfintroduction 自我介紹 Good morning, I39。m and I39。d like to do today is introduce/suggest/ analyse/ describe / explain My topic/subject today is 中國最龐大的下載資料庫 (整理 . 版權(quán)歸原作者所有 ) 第 4 頁 共 53 頁 I shall be dealing with 2/3/4…. main areas/topics/subjects today Describing Sequences and Timing 程序介紹與時間安排 First I want to /spend a few minutes outlining /remind you of the background to/summarise the /explain/ present Next I shall/after that I will take the opportunity of describing/ Then we39。s the explanation for this?/What are the implications of these findings? (Change of focus) What that tells us is/What I39。s have a show of hands, how many of you agree with I39。s like to Let me ask you spend a couple of seconds thinking about Well, what would you do, I wonder Just look around the room and take a note of /how many men are wearing a tie/how many people are wearing jeans/the average age of the participants Giving Instructions 給予指示 For this exercise, we are going to work in pairs: groups of 3/4/5 Make a note of these words/figures Read the paragraph on page Please note that I shall be timing the exercise and you have exactly 7 minutes Now plete the questionnaire and put your name in the top lefthand corner Checking Understanding 隨時觀察聽者反映 Is everyone with me so far? Are there any questions at this stage? Would anyone like me to run through that again? If you have any problems with the detail, don39。s not indiscreet I39。ve understood the question you want to know about Evading Questions 回避問題 That39。s a bit outside the scope of today39。t got the precise information with me today/ that39。d need notice of that question to answer you in full/this is not really the place to discuss that matter/ perhaps that39。ll move on Interrupting 中斷 I39。s time to move on Could I just stop you there If I might just add I39。d all agree, but perhaps we should get back to the main point Transitions 過渡 If we could now turn to/my next point is/ what I want to do next is / let39。yes39。no39。 the second merely asks for a progress statement. The open question allows the respondent to elaborate and does not have overtones of authority. Wh type questions Questions starting with question words: what, when, why, who, how, are open questions but they are also very direct. Too many questions like this have the flavour of an interrogation and may make the person being questioned feel unfortable. It may be necessary to preface the questions with phrases that show the questioner is aware of the intrusiveness of the question: May I ask you… Could you tell me… Would you mind telling me… I wonder if I could ask you…. I would be interested in knowing… If it39。s not really my business, but…. Facilitative styles of asking questions If the intention of the questioner is really to prompt the interlocutor in disclosing information freely, then question techniques may not be appropriate at all. Instead it might b