【正文】 icates defects from the face of the earth. Copyright 169。 Copyright 169。 2023 Motorola. All rights reserved. ?大師級黑帶 Master Black Belt 黑帶和高級管理層顧問 Black Belt and Senior Management Consultant ?綠帶 Green Belt ?黑帶 Black Belt 團(tuán)隊成員與實施者 Team Member and Practitioner 團(tuán)隊領(lǐng)導(dǎo)與統(tǒng)計顧問 Team Leader and Statistical Consultant 綠 /黑帶的作用與等級 Role and level of GB/BB Copyright 169。 績效衡量 業(yè)務(wù)過程 業(yè)務(wù)成 果 顧 客 與 市 場 培 訓(xùn)與發(fā)展 內(nèi)部 業(yè)務(wù) 財務(wù) 為 建立 實現(xiàn) 我 們戰(zhàn) 略目 標(biāo) 所需的能力，我 們 需要採 取哪些行 動 目 標(biāo) ： 實際 ： 度量 目 標(biāo) ： 實際 ： 度量 目 標(biāo) ： 實際 ： 度量 目 標(biāo) ： 實際 ： 度量 Copyright 169。摩托羅拉對業(yè)務(wù)改進(jìn)機(jī)遇的類型進(jìn)行分析，同時指定一個相應(yīng)的團(tuán)隊。 Black Belt (黑帶 ) 是內(nèi)部的六西格瑪從業(yè)者，具備應(yīng)用于多種統(tǒng)計學(xué)方法的技能。 2023 Motorola. All rights reserved. Measure Everything That Results In Customer Satisfaction “ METRICS” “指標(biāo)” 數(shù)據(jù)驅(qū)動進(jìn)步 Data Driven 描述 記數(shù)型 計量型 Copyright 169。 DMADV 用于新的過程、產(chǎn)品或服務(wù) 主動而不是被動 亦稱之為 DFSS (為六西格瑪而設(shè)計 ) DMAIC 用于達(dá)到前所未有的績效水平。 衡量 我們現(xiàn)在做得怎么樣 ? 對過程進(jìn)行衡量，確定當(dāng)前 分析 錯在哪里 ? 分析并確定缺陷的根本原因。 2023 Motorola. All rights reserved. 黑帶的發(fā)展 Exceeding Customer Expectations Six Steps to Six Sigma Problem Solving Strategies and Tools Continuous Improvement Curriculum (CIC) W eight: REW O RKED PART S0100200300400500600CountB C G E D A F M L H I K N J OS O URCEPareto Chart21012345Chipsize (mils)7 21 35 49 63 77 91Avg=LCL=UCL=Individual M easurement of Chipsize (mils)012345Chipsize (mils)7 21 35 49 63 77 91Avg=LCLUCL=Moving Range of Chipsize (mils)Control ChartThickness405 406Line N o.All PairsT uke yKramer Onewa y A nalysis of Thickness By Line No.RESPONSE5678910111213141 2 3 4 5 6 7 8 9 101112131415161718192021222324252627282930313233343536373839404142434445464748495051525354555657585960616263646566676869707172737475767778798081828384858687888990919293949596 Part1 2 3 4 1 2 3 4 1 2 3 4 CassetteBob Frank J a O peratorVariability Chart for RESPO NSEW eight: REW O RKED PART S0100200300400500600CountB C G E D A F M L H I K N J OS O URCEPareto ChartThickness405 406Line N o.All PairsT uke yKramer Onewa y A nalysis of Thickness By Line No.W eigh : REW O RKED PART S0100200300400500600CountB C G E D A F M L H I K N J OS O URCEPareto Chart? 圖表的 ? 探測地 ? 交互式的 ? 多項比較 ? 度量系統(tǒng)分析 ? 質(zhì)量控制 ? 實驗設(shè)計和 最優(yōu)化 ?確認(rèn)問題 ?收集數(shù)據(jù) ?分析數(shù)據(jù) ?解釋數(shù)據(jù) ?匯報分析 ?提出建議 ?實施行動 ?監(jiān)察和控制 Problem Identification Collect Data Analyze Data Interpret Data Report Analysis Make Remendation Implementation of Action Monitoring Control Graphical Exploratory Interactive Multiple Comparisons Measurement Systems Analysis Quality Control Experimental Design and Optimization 持續(xù)進(jìn)步的路徑 (續(xù) ) Continuous Improvement Roadmap（ Cont’d） Copyright 169。 為改進(jìn)過程提供堅實基礎(chǔ)和工具。 2023 Motorola. All rights reserved. 六西格瑪綠帶學(xué)習(xí)班大綱 Six Sigma Green Belt Action Learning Plan ? 六西格瑪基礎(chǔ) (Fundamental to Six Sigma) ? 界定機(jī)遇 (Define) 找出、排序并選擇改進(jìn)機(jī)遇。 2023 Motorola. All rights reserved. Building OrganizationWide Capability . . . to support a Six Sigma Campaign Leadership Jumpstart Event (2 days) align with business strategy secure mitment, prioritize and resource projects Senior Leadership Team Foundations Training – Organization Wide Black Belt Candidates Champions Six Sigma Black Belt Training (20 days) prepare Black Belts to lead Six Sigma improvement teams equip Black Belts with SPC tools and techniques Six Sigma Management Training (3 days) equip results owners to manage in Six Sigma environments ensure the advancement of the improvement projects Green Belts Six Sigma Green Belt Training (5 days) prepare team members to execute project activities provide solid foundation of improvement processes and tools Copyright 169。 控制 我們?nèi)绻ＷC工藝水平 ? 我們?nèi)绻ＷC工藝水平 Phase Fundamental Objective Define What is important? Define the project goals and customer deliverables (internal and external) Measure How are we doing? Measure the process to determine current performance Analyze What is wrong? Analyze and determine the root cause(s) of the defects Improve What needs to be done? Improve the process by permanently removing the defects Control How do we guarantee performance? Control the improved process’s performance to ensure sustainable results Copyright 169。 Analytic Tool Set Common Use Ford Global 8D Need to bring performance back to a level at which it had previously been DMADV Need a new process, product, or service Proactive, not reactive Also called DFSS (Design for Six Sigma) DMAIC Need to reach levels of performance never before seen Tool set used by Green Belts and Black Belts DMADDD Need to drive the cost out of a process and improve efficiency Copyright 169。 2023 Motorola. All rights reserved. 六西格瑪培訓(xùn) SixSigma Training Teaming Project Management Software Lean Statistics DOE SPC 建立團(tuán)隊 項目管理 軟件 統(tǒng)計 試驗設(shè)計 統(tǒng)計過程控制 纖細(xì)化化 六西格瑪 培訓(xùn)核心內(nèi)容 Key Contents of Six Sigma Training Copyright 169。 Within Six Sigma, many roles exist. Black Belts are internal Six Sigma practitioners, skilled in the application of rigorous statistical methodologies. Green Belts perform many of the same functions as Black Belts, but their work requires less plex analysis. Green Belts and Black Belts wor