【正文】 that if within 12 months from the date of signing the acceptance report of this machine, damages occur in the course of operation by reason of inferior quality, bad workmanship or the use of inferior materials, the Buyers shall immediately notify the Sellers in writing and put forward a claim supported by Inspection Certificate issued by the State Administration for EntryExit Inspection and Quarantine of . .The Certificate so issued shall be accepted as the base of a claim. The Sellers, in accordance with the Buyers39。ll send you my order right 39。s see......Uh,the list price is US$6,39。商務英語 Business English ZHANG RUIXUE 張瑞雪 教材 ?馬龍海，李毅，商務英語視聽說，北京：外語教學與研究出版社，2022. 考核方式 ?平時成績 30% ?期末成績 70% ?期末考核形式：待定 Unit 2 Making Inquiries Word Tips Viewing 4 2 3 Contents Synopsis A Brief Introduction to Inquiries 1 5 Exercises ? An inquiry is a request for information on the supply of certain goods. 詢盤是買方針對特定的商品向賣方做出的詢問。re a valued customer,so,I39。ll anize a letter of credit,as terms as always? Rocky : Of course. Jacques:Great, a say hello to your family for me. Rocky : Thank you and the same goes for ,Jacques. Cost,Insurance and freight,到岸價 當然，沒問題 信用證，外貿上收匯用的。 claim shall be responsible for the immediate elimination of the defect(s), plete or partial replacement of the modity or shall devaluate the modity according to the state of defect(s), . If the Sellers fail to answer the Buyers within one month after receipt of the aforesaid claim, the claim shall be reckoned as having been accepted by the Sellers. 貨物抵達目的地后 90天內，如果質量、技術規(guī)格或數(shù)量發(fā)現(xiàn)與合同的規(guī)定不符 (除過保險公司和運輸公司的責任所負 )，買方應該依據(jù)中華人民 Tips on Negotiating 13)Claims（索賠） : 14)Force Majeure（不可抗力） : The Sellers shall not be held responsible for the delay in shipment or nondelivery of the goods due to Force Majeure, which might occur during the process of manufacturing or in the course of loading or transit. The Sellers shall advise the Buyers immediately of the occurrence mentioned above and within fourteen days thereafter, the Sellers shall send by airmail to the Buyers for their acceptance a certificate of the accident issued by the Competent Government Authorities where th e accident occurs as evidence thereof. Under such circumstances the Sellers, however, are still under the obligation to take all necessary measures to hasten the delivery of the goods. In case the accident lasts for more than 10 weeks, the Buyers shall have the right to cancel the Contract. 對于制造或裝船運輸過程中可能產生的不可抗力而造成的遲交貨或不能交貨，賣方可以不承擔責任。m from Bran gave you an order for christmas gifts on the third day of the trade you remember? Mr. Tian : Of to see you again,Mrs. a seat, 39。s confirm the modities I ordered and the prices we settled together,there are six item numbers:ZWS10A,ZWS10B， ZWS10C,ZWS10D,G35 and want 1,000cartons of 39。 ? Terms of payment is a vital part of the business ,the clause dealing with the payment consists of four basic elments:time,mode,place and currency of payment. 商業(yè)合同中，支付條款至關重要 。t think that39。ve the fourth largest European pany in this line of business. Script Cost,Insurance and freight,到岸價 當然，沒問題 信用證，外貿上收匯用的。 Delivery Synopsis is the Important Manager of a Canadian pany. The buyer is the Export Manager of an American pany. The seller Due to hurricane,39。m afaid that39。ll take about a week for onward transport to the destination,so we won39。買方應恰當處理索賠事宜。re working at full capacity,but the earliest delivery date we can make is the last week in September. :I39。t be plete in time. ::Let me 39。 4 1 3 Contents 2 企業(yè)文化概述 企業(yè)文化概述 現(xiàn)代家居生活的展覽館 吝嗇總比浪費好 員工招聘 長期戰(zhàn)略：堅守低廉的價格 人性化、簡單、方便、自給自足 溝通能力強、直率、勤奮 總結分析 管理制度 平等的氛圍、人性化的管理、有效的激勵機制 現(xiàn)代家居生活的展覽館 人性化 參觀者 簡單 方便 自給自足 舒適 溫馨 賞心悅目 寬松 的購物 環(huán)境 折射出宜家的 企業(yè)文化 —— 人性化、簡單、方便、自給自足。 1. 品牌標識 簡潔 敦厚 一個核心 娛樂購物 美妙學習 特別體會 家居 營造成了適合人們娛樂的購物場所 不希望來這里的人們失望 學會了色彩可以如此搭配 不知不覺被 “ 宜家文化 ” 所感染 一個充滿娛樂氛圍的商店 有美感的家具 “ 倉庫 ” 舒適心情 獨有風格 IKEA 兩個攻略 攻略一 低價 攻略二 張弛相宜，循序進程才是制勝之道。他們不允許主動向顧客促銷某件產品，而是由顧客自己決定和體驗，除非顧客需要向其咨詢。 全球員工統(tǒng)一著裝 工服的視覺效果 物質生活符號 一直堅持由自己親自設計所有產品并擁有其專利 “ 有形的手 ” “ 無形的手 ” 專利權的維護 宜家精神包含在產品開發(fā)、銷售點滴之中，類似武林高手的暗器，是宜家最神秘的市場利器，使你無法逃避。 低價 +連鎖 將大眾路線執(zhí)行到底 降價再降價 目標顧客鎖定工薪客戶群體 循序進程才是制勝之道 三個營銷 營銷 ? 透明營銷 采用自選方式，減少商店的服務人員。 吝嗇總比浪費好 市場定位 年輕的、中低檔收入的人群 市場定位 顧客與供應商在價值鏈中的結合 價值鏈 生產、采購、運輸和銷售的過程 物流管理 吝嗇總比浪費好 ，并把設備租借給供應商。t be able to install the engine until the 5th of October. ： Yes,I39。s not good enough. 報價 Script :Why not? : The engines have to be installed after we receive takes do hope you39。s factory has difficulty in meeting an early delivery is trying to settle on a new delivery date with