【正文】 ministration Assignment Cover 工商管理學士學位課程 作業(yè)封面 MODULE CODE AND NAME 科目代碼及名稱 Module Code 科目代碼： _____________ Module Name 科目名稱： ___人力資源管理 ___ Lecturer 講師： __ _____ Section Code 專業(yè)班級： __ _____ Student ID 學生證號碼： ___ __ Student Name 學生姓名： ___ Announcement: I declare that this assignment is ENTIRELY my independent work except where referenced. I have marked any Reference sources and am aware of programme regulations concerning plagiarism and referencing. 聲明： 除了標明出處的引用資料之外，此作業(yè)是我獨立調查完成的。 Signature 簽名： Lecturer Comments 講師評語 Score 分數： Receive Date Year/Month/Day 收到日期： 1 Contents Introduction ............................................................................................... 2 1. Training the Employees .......................................................................... 2 Reasonable of Replace Old staff .................................................. 2 Staff Burnout .......................................................................... 3 to Solve Burnout ................................................................... 3 practical of Replace Old Staff ....................................................... 3 The Possibility of Use Training to Solve the Problem ........................... 4 Current Employees’ Training Need ................................ 4 Transfer of Training......................................................... 5 Balance Compensation Plan ........................................................ 5 2. Training Methods and Criteria ................................................................. 6 Training Methods .................................................................. 6 Best Kinds of Training in Our Situation ................................................ 7 Criteria of Training effectiveness ........................................................ 9 3. Training Program Outline and Presentation .............................................. 9 Conclusion .............................................................................................. 12 References.............................................................................................. 12 2 Training the Employees and Training Program Developing Introduction Our pany, central lumber is a retail lumber and home improvement operation. To be a mediumsized enterprise, now our pany has some problems in our development. Our home office wants to improve customer service and our outlet’s performance. And they intend to use Bloomfield Central as a model operation. However, the Bloomfield Central’s operation did not satisfy our Central’s regional manager, Ann Henry. As reported, there are problems in Bloomfield Central as follow: the salespeople seemed to treat contractors muc